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Systems/Cloud Engineer III for our direct client in Malvern, PA (Remote)

Ab Ovo IncUnited States🇺🇸United StatesPosted Sep 30, 2026

Why this role stands out

This remote, long-term contract offers you the chance to architect and optimize a cutting-edge cloud communication ecosystem, driving innovation with AI and voice technologies. You'll thrive by mentoring teams and leading complex integrations within a dynamic environment, making a significant impact on enterprise platforms. Embrace this opportunity to deepen your expertise and advance your career in a highly sought-after field.

Quick overview

SeniorityMid Senior
Work modeRemote
LocationUnited States
Posted3 weeks ago

Job description

This is long term contract role with our direct client, It is remote role.

The Senior CCaaS Engineer is responsible for architecting, optimizing, and supporting the cloud-based communication ecosystem, serving as a primary subject matter expert for NICE CXone.

Rather than simply establishing systems from scratch, this role dives deep into complex, existing architectures to enhance system performance, drive seamless integrations across enterprise platforms, and spearhead the adoption of next-generation AI and voice technologies.

The ideal candidate will thrive in a dynamic technical environment, provide high-level mentorship to engineering teams, and confidently lead root-cause resolution for major events across our diverse contact center landscape.

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