Delivery Manager

Location: Melbourne - CBD and Inner Metro suburbs

Reference: VG/DE/FPIS/

The Delivery Manager is responsible for the delivery of digital product design and development in partnership with Service Managers, Product Owners and business stakeholders, ensuring adherence to departmental frameworks, governance and standards.

The Delivery Manager oversees System Integration partners engaged under fixed-outcome contracts, providing strong commercial, contract and delivery management. The role is accountable for ensuring vendors deliver agreed outcomes, manage risks effectively and align to departmental design, architecture and security requirements.

About the Department

The department provides a wide range of learning and development support and services.

The department provides policy leadership, plans for the future of education in Victoria and leads key cross-sector collaboration. The department plays an important system steward role by providing support, guidance, oversight and assurance across early childhood and school education systems, as well as directly providing school education and 50 new early learning centres.

About the Division

The Information Management and Technology Division guides the department's digital capability and is leading digital transformation for Victorian government schools. The division architects, manages and supports the largest technology network in Victoria, supporting a user base of approximately 750,000 staff and students.

IMTD provides innovation and leadership in the transformation and management of the department's digital capability through the implementation of solutions on the department's cloud environment (IaaS), enterprise cloud platforms (PaaS) and software (SaaS), using agile practices with a focus on user experience, security, and integration.

As a valued member of the diverse IMTD team, you will have the opportunity to be part of influencing the new way of working for the department through your strong technical skills and customer centric approach.

About the Role

The Delivery Manager is responsible for the delivery of digital product design and development in partnership with Service Managers, Product Owners and business stakeholders, ensuring adherence to departmental frameworks, governance and standards.

The Delivery Manager oversees System Integration partners engaged under fixed-outcome contracts, providing strong commercial, contract and delivery management. The role is accountable for ensuring vendors deliver agreed outcomes, manage risks effectively and align to departmental design, architecture and security requirements.

The role also coordinates dependencies across multiple capabilities, branches and external stakeholders to support successful end to end delivery.

Acting as a key conduit between business and technical teams, the Delivery Manager ensures alignment between business priorities and technical delivery, driving effective planning, risk management, stakeholder alignment and execution to deliver high quality, user centred outcomes.

In this fast paced role you be part of a passionate and progressive team and have the opportunity to realise change through digital enablement for Victorian schools, students and families.

Attributes

• Working collaboratively
• Flexibility and adaptability
• Innovation and Continuous Improvement
• Systems thinking
• Critical thinking and problem solving
• Product design and delivery
• Communication with impact
• Influence and Persuasion
• Delivery leadership

Desirable Qualifications and Experience

Mandatory

• Minimum 5 years' experience in product design and delivery, working across complex digital products and services in large, multi-stakeholder environments.
• Proven capability onboarding and managing system integration partners, including fixed outcome contract and commercial delivery assurance.
• Proven experience coordinating end to end delivery across multiple technical domains.
• Experience operating within established governance, architecture and assurance frameworks.
• Deep understanding of best practice product delivery, agile practices and governance frameworks within structured enterprise or government environments.
• Strong leadership in stakeholder engagement, dependency management, risk oversight and delivery execution across complex programs or portfolios.
• Strong stakeholder engagement, negotiation and communication skills, with the ability to influence at all levels of an organisation.

Desired

• Experience on Salesforce and/or ServiceNow
• Experience writing briefings and procurement documentation in a government department
• Scrum and/or PM certification

Further Information

For more details regarding this position please see attached position description for the capabilities to address in application.

The department values diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply. For more information about our work, working for the Department, diversity and inclusion, and our employment conditions visit the Department website and our Diversity and Inclusion page

Applicants requiring adjustments can contact the nominated contact person.

Information about the Department of Education's operations and employment conditions can be located at .

For further information pertaining to the role, please contact Amie Bracken, Platform Delivery Manager via

Preferred applicants may be required to complete a police check and may be subject to other pre employment checks. Information provided to the Department of Education will be treated in the strictest confidence.

Please let us know via phone or email if you require any adjustments to ensure your full participation in the recruitment process or if you need the ad or any attachments in an accessible format (e.g large print) due to any viewing difficulties or other accessibility requirements.

Applications close 11:59pm on 5th August 2026

Applications close Wednesday 5 August 2026 at 11.59pm