Membership Services Manager

Membership Services Manager | Warrington, PA, United States | Hybrid This employer is a leading fitness organization known for its vibrant, people-first culture and commitment to positively impacting lives. They are seeking a dynamic leader to manage their membership services team and drive exceptional member experiences. If you're passionate about fitness and fostering a high-performing, collaborative team environment, this is an exciting opportunity. The Role • Lead and develop a team of Membership Advisors to achieve sales and retention goals. • Recruit, interview, and onboard new team members in partnership with HR. • Implement and manage sales strategies to ensure consistent achievement of KPIs. • Coach, train, and mentor staff on sales techniques, customer service, and club offerings. • Foster a positive and collaborative team environment focused on continuous improvement. • Ensure seamless onboarding and integration for new members, connecting them with fitness services. What You'll Need • Proven experience in team management, ideally within a sales or customer-facing environment. • Strong understanding of sales processes and performance metrics. • Excellent coaching, training, and motivational skills. • Ability to create and maintain a positive and productive workplace culture. • Strong communication and interpersonal skills. • Passion for fitness and member success. What's On Offer • Opportunity to lead and inspire a dedicated team within a dynamic fitness environment. • Be part of an organization committed to changing lives through fitness. • Hybrid work model offering flexibility. • Potential for career growth and development within a respected fitness brand. Apply via Haystack today!