Quality Engineer

We are seeking a technically capable Automotive Quality Engineer who enjoys solving problems, working with customers and driving continual improvement.

This is a hands-on engineering role focused on customer quality rather than inspection.

Purpose of the Role

The Quality Engineer is responsible for customer quality, technical investigations and continual improvement activities.

The successful candidate will lead customer complaint investigations, produce robust customer-facing 8D reports and work closely with production to identify Root Cause and permanently eliminate recurring issues.

The Quality Engineer supports the Quality Manager in maintaining the Quality Management System

Key Responsibilities

Lead customer complaint investigations.

Produce robust customer-facing 8D reports.

Conduct structured Root Cause Analysis using recognised methodologies.

Implement and verify corrective actions.

Support PPAP and APQP activities.

Maintain FMEAs and Control Plans.

Analyse production quality data and identify improvement opportunities.

Work closely with Production and Technical teams to improve process capability.

Support customer visits and technical discussions.

Raise and investigate internal non-conformances.

Assist with internal audits.

Support continuous improvement projects across the business.

Provide technical support to the Quality Manager when required.

Essential Experience

Automotive manufacturing experience.

Experience working within an IATF 16949 environment.

Customer quality experience.

Experience producing customer 8D reports.

Strong Root Cause Analysis skills.

Knowledge of PPAP, APQP, FMEA, SPC and MSA.

Excellent written and verbal communication skills.

Highly Desirable

Experience within:

Electroplating

Surface engineering

Metal finishing

Fastener manufacturing

Precision engineering

Knowledge of:

Fastener property classes

Hydrogen Embrittlement

Salt spray testing

Hardness testing

Automotive coating specifications

Personal Attributes

We are looking for someone who:

Enjoys technical problem solving.

Is analytical and methodical.

Communicates confidently with customers.

Takes ownership of problems.

Works well under pressure.

Wants to continually improve processes.

Is driven by finding Root Cause rather than quick fixes.

We Are Not Looking For

This role is not an inspection or Quality Technician position.

Candidates should be able to demonstrate experience leading customer quality investigations, producing customer-facing 8D reports and working directly with automotive customers within an IATF 16949 environment.