Data Center Technical/Engineer

 *  Maintain and update Medtronic''s StruxureWare Data Centre Operations Information Management system, and supporting documentation.

 *  Prepare and deliver reports on Data Centre utilisation statistics.

 *  Conduct data centre surveys of electrical systems, and lead improvements.

 *  Create and maintain accurate and credible records of maintenance, changes, problems, methods-of-procedures (MOPs) and resolutions.

 *  Work directly with Woodbury facilities and be the key IT contact for the site

 *  Manage Projects and locations in the Mid-West area and MSP activities

Projects

 *  Coordinate large multi-site infrastructure rollouts globally, SAP/HAHA, Datacentre Core Refreshs.

 *  Gather, create, drill and document DR scenarios for the Woodbury Datacentre.

 *  Manage internal projects as assigned.

 *  Support external Project implementations thru attending meetings and insuring deliverables and tasks assigned are completed and providing project status updated to the team.

A Day in the Life

 *  Use a combination of product management and application knowledge to guide customers through successful implementations.

 *  Networking background would be useful given ACI and Juniper rollouts

 *  Vendor Management: Effectively communicate with customers via email, phone, and other electronic methods to ensure client''s effective use of products.

 *  Site Support - Align with Site IT support - Support site teams in closet clean-up, switch port optimization, and survey work as needed. Communicate and set standards clearly with our connectivity team.

 *  Own and manage DC team process and procedure documentation -

 *  Own DCIM - StruxureWare Data Centre Operations Information Management, DCO / DCE

 *  Co-Ordinate repairs, corrective maintenance, and routine installations with site teams.

 *  Ensure server and application compliance with security and performance requirements.

 *  Provide input into training material for seminars, practical and online training.

 *  Providing IT support to staff and customers, as well as respond to the server and network issues.

 *  Communicate, work with, and support our Corporate Facilities team and Vendors for onsite datacentre facilities.

 *  Communicate, work with, and support our Co-Location vendors that host offsite datacentre facilities.

Must Have: Minimum Requirements for DC Engineer jobs.

 *  Working in and with a globally dispersed team.

 *  Experience with a large multi-national Datacentre environment, with both On-Prem and Co-Located Datacentres.

 *  Strong leadership, self-management, time management, and problem-solving skills.

 *  Requires careful attention to detail.

 *  Bachelor''s Degree in engineering / computer science or significant industry experience.

 *  ServiceNow and change control experience

 *  You should have 4 years of relevant experience.

Nice to Have

 *  A degree in computer science or related field - or significant Industry experience

 *  Experience in testing and validation of infrastructure builds for regulated environments.

 *  Experience is preparation and presentation for Audits.

 *  Experience in a very large Corporate environment dealing with hundreds of sites.

 *  Experience with racking and hardware installation would be an advantage. DELL, HPE, Cisco, APC and Veritas Equipment and Maintenance/Support Experience

 *  Experience working in a medical regulated environment considered a plus

 *  Excellent documentation and presentation preparation skills