Travel Consultant - FCM - North Sydney, NSW

Travel Consultant - FCM - North Sydney, NSW

Job no: 531067

Brand: FCM

Work type: Full time, Hybrid

Location: New South Wales

Categories: Sales and Customer Service

About the Opportunity: We are looking for a multi skilled travel specialist to join our team as a Travel Consultant, where the challenging world of corporate and academic travel management will be sure to take your career to new heights. At FCM, we provide highly individualized travel services for busy travellers. We are one of the world's leading corporate travel and expense management consultancies.

As one of our team, you'll be working with large market corporations, using your expertise in fares and complex itineraries to make professional and accurate business international and academic travel arrangements including air, car, hotel, and ground transportation reservations using Sabre GDS.

Responsibilities

• Assist in making professional and accurate business travel arrangements for corporate accounts including air, car, hotel, and ground transportation reservations.
• Follow company procedures, account guidelines and customer service standards in the area of making travel arrangements, ticketing, Phase IVs, ticket exchanges/changes, CRS/GDS productivity.
• Communication and relationship management with internal and external stakeholders.
• Work as a team member and assist other agents as needed in completing all functions related to servicing the client.
• Deliver on travel and requests within designated SLAs.

All About You

• A high level of attention to detail.
• 2+ years experience as a Travel Consultant or Travel Manager.
• High level of GDS proficiency, with a preference for Sabre.
• Excellent communication, listening and presentation skills.
• Demonstrated ability to work within a multidisciplinary team.
• Ability to develop and grow strong relationships.
• Great business acumen.

What You'll Enjoy

1stYear OTE $85,000+ pa plus super, comprising $55,000 base + uncapped monthly incentives + super, with a training wage guarantee of $75,000 pa + super for your first 6 months.

Culture: You will be employed by an inclusive company that offers a team culture like no other in the industry; Flight Centre Travel Group Australia is proud to be a certified Great Place To Work Australia New Zealand Pty Ltd.

Our People: FCTG is an Equal Opportunity Employer and encourages all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno religious minority groups and people with disability.

Development: Individualised Learning & Development pathway options.

Access to LinkedIn Learning for ongoing skills development: over 24,500 courses in over 20 languages.

Exclusive Staff Discounts: Accessible via our employee only portal with over 350 of Australia's leading retailers, health and wellness discounts, financial planning advice, employee share plan and more.

Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more.

Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within.

Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym.

Mental Health: Support and Employee Assistance Program for staff and family.

Social: Regular awards nights, social team building and industry events, with the opportunity to attend global conferences (Los Angeles in 2025, Bangkok in 2026).

Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave.

Sustainability: The protection of our environment is essential to the future of tourism; as a leading travel group, we have made efforts to affect positive change to the environment.

Reconciliation: We proudly support Aboriginal and Torres Strait Islander inclusion, cultural safety, and dedicated cultural leave.

Are you ready to elevate your career in corporate travel? Apply with FCM today!

Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.