Front Office Agent / Rezeptionist - "the niu Buddy"*

Front Office Agent / Rezeptionist | Esslingen, Germany | Hybrid We're hiring on behalf of a leading, family-run hotel group with over 150 hotels across Europe. Known for its diverse portfolio and commitment to creating a welcoming atmosphere, this employer is recognized for its strong presence in the midscale and upper midscale segments. They are expanding their footprint through significant partnerships, offering a dynamic environment for hospitality professionals. The Role • Act as a true host, seamlessly blending front office and F&B duties. • Manage guest check-ins and check-outs efficiently. • Serve food and beverages to guests. • Engage with guests, providing local insights and event information. • Contribute to a positive and memorable guest experience from arrival to departure. What You'll Need • A welcoming and empathetic personality. • Strong interpersonal and inter-cultural communication skills. • A genuine passion for hospitality and guest service. • A team-oriented mindset with a flexible approach to work. • Previous experience in front office or F&B is not essential, but a willingness to learn is. • Embrace a culture of inspiration, confidence, and sustainability. What's On Offer • The opportunity to join a growing and innovative hotel group. • A supportive work environment that values individuality and respect. • Attractive employee rates at hotels within the group and across the IHG network. • A chance to work with a brand that is expanding significantly through strategic partnerships. Apply via Haystack today!