AI & Digital Transformation - NC

Job#: 3046018

Job Description:
Client: Financial Services

Team: TBA

Job Title: Business Execution Consultant 5 - Contingent (Senior System Implementation Consultant - AI & Digital Transformation)

Location: Charlotte, NC

Work Arrangement: Hybrid

Contract Length: 6mo

Pay Rate: $80 - $87
Top Requirements

Product or Program Management experience leading enterprise implementations

Experience deploying Agentic AI, Generative AI, automation, or digital transformation solutions

Strong KPI, adoption metric, and business value realization experience

Enterprise stakeholder management, governance, and executive communication skills

Experience with implementation planning, onboarding, readiness, UAT, and post-production stabilization

Plusses

• Large Language Models and prompt engineering
• RAG and enterprise search solutions
• Vector embeddings and semantic search
• Process discovery, task mining, or workflow intelligence
• Epiplex, Zenerate, or digital adoption platforms
• Banking operations and operational excellence experience
• PMP, Scrum, Agile, or Lean Six Sigma certification

Job Summary

In this contingent resource assignment, you will serve as a senior Business Execution leader who guides complex, enterprise-wide AI and digital transformation implementations. This role will lead deployment, adoption, governance, and value realization activities for AI, Agentic AI, automation, and intelligent operations solutions.

The Senior System Implementation Consultant will partner with Product, Engineering, Data Science, Risk, Compliance, and Operations teams to translate strategic opportunities into sustainable business outcomes. The successful candidate will manage implementation roadmaps, establish governance, coordinate readiness activities, support Human-in-the-Loop controls, and drive measurable adoption of AI-enabled capabilities.
Day-to-Day Responsibilities
Enterprise Implementation Leadership

• Lead end-to-end implementation from planning through production stabilization
• Develop and manage:
  • Project plans
  • Deployment roadmaps
  • Implementation schedules
  • Governance forums
  • Risk and dependency logs
  • Executive reporting
• Coordinate enterprise rollout and onboarding activities
• Drive issue resolution and operational stabilization after launch

AI and Automation Delivery

• Support delivery of:
  • Agentic AI solutions
  • Generative AI products
  • Workflow automation
  • Digital adoption platforms
  • Intelligent operations capabilities
• Coordinate deployment of solutions including Epiplex and Zenerate
• Partner with technical teams to align implementation activities with platform capabilities and business objectives

Process Discovery and Transformation

• Facilitate workshops to examine current-state processes and workflows
• Identify opportunities for:
  • Automation
  • Workforce optimization
  • AI adoption
  • Process simplification
• Translate operational observations into implementation plans and transformation opportunities
• Support workflow mining, task analysis, and business process intelligence activities

Human-in-the-Loop Governance

• Establish and manage HITL review workflows
• Define:
  • Exception-handling processes
  • Quality controls
  • Review responsibilities
  • Escalation paths
  • Governance routines
• Support responsible AI adoption through operational controls and human validation

Change Management and Readiness

• Lead training, onboarding, and adoption activities
• Create readiness plans and stakeholder communications
• Support business transition and operating model changes
• Develop training materials and adoption guidance
• Monitor user adoption and address implementation barriers

Testing and Release Support

• Coordinate UAT activities
• Support release-readiness reviews and deployment validation
• Monitor defects, issues, and acceptance criteria
• Lead hypercare and post-production stabilization
• Ensure delivered solutions meet business and operational requirements

Metrics and Executive Reporting

• Define and monitor:
  • Adoption Metrics
  • Productivity Improvements
  • Process Efficiency Gains
  • Operational Performance Indicators
  • Business Value Measures
• Develop executive dashboards and scorecards
• Communicate implementation status, risks, outcomes, and recommendations to senior leaders

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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