Mailroom Clerk- Entry Level IT Support

Nashville, TN

Wok Onsite M-F

8-5

Needed ASAP

Contract to hire

Work on W2

No C2C

Mailroom Clerk with future growth to Entry Level IT Support

Location: Nashville, TN –
Schedule: Monday–Friday | 8:00 AM – 5:00 PM
Employment Type: Full-Time Contract
Work Environment: 100% Onsite
Career Growth Opportunity: Potential advancement into an entry-level IT Support position (Hybrid)

Position Overview

Central Point Partners is seeking a dependable, organized, and detail-oriented Mailroom Clerk / Administrative Support Specialist to support the company in Nashville, TN.

This individual will be responsible for managing daily mailroom operations, including receiving, sorting, distributing, and processing incoming and outgoing mail, packages, and internal correspondence.

The ideal candidate will have strong organizational skills, excellent attention to detail, a positive attitude, and the ability to work independently in a professional government office environment.

Career Growth Opportunity: While the immediate need is for a dedicated Mailroom Clerk, Company may offer an opportunity for the right individual to advance into an entry-level IT Support position in the future. Candidates with basic technical knowledge, an interest in technology, and a desire to develop their IT skills are especially encouraged to apply.

Key Responsibilities

• Receive, sort, organize, and distribute incoming mail, packages, and deliveries to appropriate departments and personnel.
• Prepare outgoing mail and shipments, ensuring proper labeling, postage, and documentation.
• Maintain accurate records of incoming and outgoing packages and deliveries.
• Ensure sensitive and confidential correspondence is handled appropriately.
• Coordinate mail pickups, deliveries, and distribution throughout the office.
• Maintain an organized, clean, and efficient mailroom workspace.
• Assist with scanning, filing, data entry, and general administrative tasks as needed.
• Identify and resolve discrepancies involving deliveries, addresses, or missing packages.
• Communicate professionally with employees, vendors, and delivery personnel.
• Follow established departmental procedures and security requirements.

Required Qualifications

• High school diploma or GED.
• Previous mailroom, shipping/receiving, office support, or administrative experience preferred.
• Strong attention to detail and accuracy.
• Dependable, punctual, and committed to maintaining a consistent work schedule.
• Basic computer skills, including email, Microsoft Outlook, and Microsoft Office.
• Ability to organize and prioritize daily tasks.
• Strong communication and customer service skills.
• Ability to work independently and collaboratively.
• Comfortable performing routine physical activities such as standing, walking, and handling mail and packages.

Preferred Qualifications – Future IT Growth

• Interest in pursuing a career in Information Technology.
• Basic familiarity with computers, printers, hardware, and common office technology.
• Experience troubleshooting basic computer or printer issues.
• Familiarity with Microsoft Windows and Microsoft 365.
• Interest in learning help desk ticketing systems and IT support processes.
• Previous exposure to technical support, computer repair, or IT coursework is a plus.

Potential Career Advancement – Entry-Level IT Support

For candidates who demonstrate strong performance, reliability, and technical aptitude, there may be an opportunity to transition into a hybrid entry-level IT Support role, depending on future openings and business needs.

Potential responsibilities in that role may include:

• Receiving and working on assigned support tickets from the IT Help Desk team.
• Providing basic desktop, laptop, and printer troubleshooting.
• Assisting employees with hardware and software issues.
• Supporting workstation setup, equipment installation, and device configuration.
• Documenting technical issues and resolutions within the ticketing system.
• Escalating more complex technical issues to senior IT personnel.

Important: This position is initially a full-time, onsite mailroom role. Any future IT opportunity would be based on performance, qualifications, and available positions.

Remarks:

M-FRI ....8am - 5 pm onsite every day---IF interested in growing with the company if they have a little technical experience---this has the opportunity of changing into a hybrid technical role-- entry level tech--taking on help desk tickets (level 1) and growing our of mail clerk role--- future opportunity and growth!