ServiceNow Architect

ServiceNow Architect
London, Hybrid (3 days per week onsite)
(Apply online only)pd (initial 3-month contract, outside IR35) or

TechNest are looking for an experienced ServiceNow Architect/professional to join a very high-profile transformation programme with one of our London based clients.

Key Responsibilities:

• Lead the architecture, design and governance of the ServiceNow platform.
• Define platform strategy, roadmap and technical standards.
• Design and implement solutions across ITSM and additional ServiceNow modules including ITOM, ITAM, HRSD, CSM, GRC and SecOps.
• Drive integrations using REST, SOAP APIs and MID Servers.
• Ensure platform scalability, security and performance.
• Lead architecture workshops and mentor junior technical teams.

Essential Skills:

• Extensive ServiceNow architecture experience.
• Strong ITSM knowledge plus at least two additional ServiceNow modules.
• CMDB and Discovery implementation experience.
• Strong JavaScript, Glide and Flow Designer knowledge.
• Excellent stakeholder management and communication skills.

Desirable Skills:

• ServiceNow CSA, CIS, CAD or CTA certifications.
• Agile/Scrum experience.
• AWS, Azure or GCP exposure.