Applications Support Analyst - ITIL & Production Stability
Why This Role Stands Out
This hybrid role offers a fantastic opportunity to deepen your expertise in ITIL practices and production stability within a globally recognized financial institution, fostering significant career growth. If you possess strong analytical skills and enjoy resolving complex technical challenges, you'll thrive in this collaborative environment. Apply today to contribute to a leading company and enhance your professional journey!
Quick Overview
Job Description
Citigroup Inc. in Australia seeks an Applications Support Intermediate Analyst to ensure stability and performance of production apps, acting as first responder to incidents and applying ITIL practices.
You will monitor systems with Geneos, manage Autosys schedules, and work with development and IT teams to deploy releases and resolve issues.
Candidates should have 2-5 years in production support, strong analytical and communication skills, and a degree in IT.
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