Why This Role Stands Out
This hybrid role offers an excellent opportunity to leverage your deep ServiceNow expertise and JavaScript skills to drive impactful automation and custom application development within a reputable company, with a contract-to-hire structure providing potential for long-term career growth. You'll thrive here if you enjoy collaborating with cross-functional teams to build scalable solutions and are eager to enhance your platform optimization and integration capabilities. Apply today to join a dynamic team and contribute to exciting enterprise-level projects!
Quick Overview
Job Description
Senior ServiceNow Developer (Developer III)
Location: Charlotte, NC (Hybrid – 4 Days Onsite, 1 Day Remote)
Employment Type: W2 Contract-to-Hire
Position Overview
We are seeking an experienced Senior ServiceNow Developer to design, develop, and enhance enterprise ServiceNow solutions supporting HR Service Delivery (HRSD), IT Service Management (ITSM), and platform integrations. This role will focus on workflow automation, custom application development, API integrations, and platform optimization to improve operational efficiency and user experience.
The ideal candidate is a hands-on developer with strong JavaScript expertise, deep knowledge of the ServiceNow platform, and experience delivering scalable enterprise solutions in an Agile environment.
Key Responsibilities
- Design, develop, and maintain custom ServiceNow applications and platform enhancements.
- Configure and develop Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, Flow Designer workflows, and other platform components.
- Build and support Service Catalog items, Record Producers, and automated fulfillment workflows.
- Develop and maintain integrations using REST APIs, SOAP, IntegrationHub, and MID Server.
- Design and implement HRSD and ITSM solutions that streamline business processes and improve service delivery.
- Automate workflows to increase operational efficiency and reduce manual processes.
- Collaborate with business analysts, architects, product owners, and technical teams to translate business requirements into scalable ServiceNow solutions.
- Troubleshoot and resolve complex platform, application, and integration issues.
- Participate in code reviews and promote development best practices.
- Support Agile development teams throughout the software development lifecycle.
Required Qualifications
- 5+ years of hands-on ServiceNow development experience.
- Strong proficiency in JavaScript and the ServiceNow Glide API.
- Experience developing:
- Business Rules
- Client Scripts
- Script Includes
- UI Policies
- UI Actions
- Flow Designer workflows
- Experience building and supporting REST and SOAP integrations.
- Experience with ServiceNow HRSD and ITSM modules.
- Hands-on experience with IntegrationHub and MID Server.
- Experience working within Agile/Scrum development environments.
Preferred Qualifications
- ServiceNow Certified Application Developer (CAD) certification.
- Experience with Employee Center and/or Service Portal development.
- Experience integrating ServiceNow with enterprise applications such as Azure Active Directory, SAP, Snowflake, or similar platforms.
- Experience using Git, Azure DevOps, or other CI/CD and DevOps tools.
- Experience building AI-enabled workflows, Virtual Agent solutions, or intelligent automation capabilities.
Technical Skills
- ServiceNow Application Development
- JavaScript & Glide API
- HRSD & ITSM
- Flow Designer
- IntegrationHub
- REST & SOAP APIs
- MID Server
- Workflow Automation
- Service Catalog Development
- Agile/Scrum Methodologies
- Troubleshooting & Root Cause Analysis
- Technical Documentation
Nice to Have
- Employee Center
- Service Portal
- AI-powered workflows
- Virtual Agent
- Git / Azure DevOps / CI/CD
INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
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