Job opportunity -LOS Audits & Project Support/Baton Rouge Metropolitan, LA

Job Title: LOS Audits & Project Support

Client: Government

Duration 12 months

Location: Baton Rouge Metropolitan, LA/Remote

The scope of the proposed services will include the following:

LOS Audits & Project Support

This position will focus on financial review/improvement and specialty project support:

• Provide technical and administrative support to ensure the AT&T Legacy Services

Conversion Project (C2C) milestones are met state-wide.

• Conduct comprehensive network and voice service and billing audits to ensure accuracy.
• Develop and deliver training to new and existing NCS staff on communications billing audit

procedures and compliance standards.

• Lead and train NCS staff on complex, specialty VoIP service implementations, including

HELD Protocol migrations to modernize emergency location services.

Expertise and/or relevant experience in the following areas are mandatory:

• Minimum of 15 years experience with telecommunications technologies.
• Advanced understanding of telecom vendors, available services, and project management

workflows.

• Extensive knowledge of Centrex, and other AT&T service offerings, including

infrastructure, features and billing processes.

• Direct experience delivering telecommunications services to State governments with an in

depth understanding of their unique network/telecom needs.

• Experience leading financial and billing audits, with a focus on reconciling invoices,

identifying billing errors, and quantifying cost savings.

• Extensive VoIP service implementation experience, including knowledge of network

infrastructure requirements.

• In-depth knowledge of E911 regulations, best practices, and technologies, including network

foundations.