Functional Business Analyst with SNAP, TANF, QHP, Medicaid/Medicare programs exp - 100% Remote - W2

WHO WE ARE:

Founded in 2007, DTI (Diversified Technology, Inc.) is a successful African American owned IT Consulting/Staffing firm based in Chicago''s Loop.

WHAT WE DO:

We focus on providing delivery, staffing, and supported services such as enterprise integration/implementations including, but not limited to, CRM, EAM, ERP, PMO, and QA. We service clients in SLED (state/local gov''t & education), financial services, fortune, public utility, as well as regularly partnering with Big 4 SI partners.

Position Overview

This role is critical to ensuring seamless system connectivity across the enterprise utility landscape and requires strong expertise in SAP IS-U integrations, enterprise architecture, data flow management, and cross-platform solution delivery. The consultant will support the design, documentation, testing, and execution of integrations between SAP IS-U and a broad ecosystem of enterprise applications including Billing, FICA, CRM, Device Management, EDM, Work Management, Finance, external market systems, and third-party technologies.

Job Title: Functional Analyst

Location: 100% Remote

Duration: 9+ Months

Functional SNAP, TANF and Medicaid SME 2-5 Years

Role Title: Analyst Required

Skills: 2-4 years of experience Preferred Skills:

• Demonstrated ability to participate in design sessions and facilitate outcomes with multiple stakeholders

• Demonstrated experience working within or alongside a case management system for social benefit programs, with the ability to incorporate case worker workflows, customer/member experience considerations, roles/permissions, task management, and correspondence/notice impact into solution design and delivery requirements

• Demonstrated experience translating federal and state requirements into delivery-ready artifacts (e.g., business requirements, user stories, process flows, decision logic, acceptance criteria, and traceability)

• Understanding of the Software Development Life Cycle (SDLC), with demonstrated experience conducting delivery risk assessments and developing practical mitigation recommendations

• Technical/solution design capability, including API design/behavior, integration/data flow considerations, and impacts to mobile and multi-channel experience

• Working knowledge of SQL for data analysis, validation, and troubleshooting Responsibilities

• Understanding of SNAP, TANF, QHP, Medicaid/Medicare programs, including the operational impacts of policy changes (2-4 years of work experience)

• Experience with gathering requirements, working with clients, cross-functional stakeholders, drive alignment across policy, operations, vendors, and delivery teams

• Translate federal/state requirements into system-ready artifacts (business requirements, user stories, process flows, decision logic, acceptance criteria, and traceability)

• Support solution design for complex systems, including API behavior, integration patterns, data flows, and mobile/channel impacts

• Work within or alongside a case management system for social benefit programs, incorporating case worker workflows, customer/member experience, roles/permissions, tasks, and correspondence/notice impacts

• Plan and support testing for eligibility and enrollment, including edge cases, regression impacts, and end-to-end scenarios across channels

• Support testing and validation of interfaces/integrations (upstream/downstream), including error handling and reconciliation

• Apply a strong understanding of the Software Development Life Cycle (SDLC); conduct delivery risk assessments and develop mitigation recommendations

• Perform data validation and troubleshooting using SQL as needed Expected Deliverable(s)

• Incident triage and root cause analysis.

• Production operations for key activities

• Creating SQL scripts for data analysis.

• Translate business requirements into system requirements and create/update BRD/FDD’s accordingly.

• Perform independent validations of changes in pipeline.

Rate: $40/hr on W2

Please click on the link below for our company benefits

DTI is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, ancestry, age, disability, marital status, veteran status, or any other protected characteristic under Illinois state or federal law. All qualified applicants are encouraged to apply, and employment decisions are based solely on merit, qualifications, and business needs.