Quality Assurance Analyst

We're Hiring: Digital Accessibility Tester (QA Analyst)

Are you passionate about digital inclusion and improving public services? A high-performing digital services team is looking for two (2) Digital Accessibility Testers to ensure modern public platforms, mobile apps, and digital services are simple and accessible for everyone.

This is a testing-heavy position focused on manual verification of complex digital assets.

Position Logistics

• Work Arrangement: Remote (Virtual desktop environment provided; must be local or willing to commute)
• Work Location: Hartford, CT 06103
• Interview Process: Either Webcam Or Inperson
• Shift: EST, Monday to Friday (8-hour shifts)

Key Skills for This Position

Required Experience

• Manual Testing (3+ Years): Hands-on digital accessibility testing using assistive technologies.
• Assistive Tech: Strong proficiency with JAWS, NVDA, VoiceOver, TalkBack, Dragon, and ZoomText.
• Standards & Compliance: Deep familiarity with WCAG, ADA, and Section 508 standards.
• Technical Markup: Solid understanding of HTML, ARIA, and semantic markup.
• Product Team Experience (2+ Years): Collaborative experience working directly with developers, product owners, and designers.

Preferred Tools & Certifications (A Plus!)

• Testing Tools: Axe, WAVE, ARC Toolkit, SiteImprove, Sitebulb.
• Platforms: Sitecore, Salesforce, Jira, and Confluence.
• Certifications: IAAP (CPACC, WAS), Deque University, or DHS Trusted Tester.