Senior Conversational AI Initiative Lead
Why This Role Stands Out
This is an exceptional opportunity to lead impactful conversational AI initiatives at a renowned company, shaping the future of customer experience and driving innovation. You'll thrive here if you're a strategic thinker with a passion for orchestrating cross-functional teams and delivering scalable solutions, and we encourage you to apply and explore this exciting career path.
Quick Overview
Job Description
Telstra Corporation in Australia is seeking a Senior Conversational Initiative Owner to drive end to end delivery of conversational initiatives from demand shaping to production deployment, with outcomes clearly defined and measured.
You will orchestrate cross functional teams across design, engineering, operations and vendors to deliver scalable solutions, align customer experience with operational outcomes, and own vendor engagement and delivery accountability in an influential IC role.
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