IT Support Advisor

A fantastic opportunity has become available for an IT support Apprentice to join a family food manufacturer in the East Midlands.

Reporting to the Head of IT, this role will give the opportunity to work with a wide range of enterprise technologies and the potential to travel to other sites in the UK. No previous experience required but we do require someone passionate about technology.

KEY DUTIES

The first point of contact for IT support related queries from the various sites

Take ownership of user problems and be pro-active when dealing with issues

Troubleshoot and assist users face-to-face, by phone, be email or remote access

Maintaining inventories of IT equipment including mobile phones

CANDIDATE REQUIREMENTS

Independent skills

Team work skills

Organisational skills

Good written and oral communication skills

Passionate about Technology