SaaS Application Support Specialist Hybrid, Stock & Wellness

AlayaCare is hiring an Application Support Specialist (Customer Experience Specialist) to support our Community Home Care product across Australia. This hybrid role is based in Perth, Adelaide or Brisbane, with two days in the office and three days WFH.

You'll troubleshoot complex issues, guide best-practice use of the platform, and help customers derive maximum value from our SaaS solutions. You'll work with Zendesk, JIRA, Slack and Zoom, collaborating across teams to resolve escalations and