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Head of IT Operational Excellence

S Merrick LTDSouth East🇬🇧United KingdomPosted 8 Sept 2026

Why This Role Stands Out

As the Head of IT Operational Excellence at S Merrick LTD, you will drive significant improvements in technology service operations within a global enterprise, offering substantial career growth and the chance to shape critical IT functions. This dynamic hybrid role, with a competitive salary and bonus, is perfect for a visionary leader passionate about enhancing service delivery and fostering a culture of continuous improvement. You are encouraged to apply and make a lasting impact on a respected company.

Quick Overview

Salary
£140k/yr
Seniority
Leader
Employment type
Full Time
Work mode
Hybrid
Location
South East, United Kingdom

Job Description

Head of IT Operational Excellence

London Hybrid 2-3 days per week £120k-£140k + up to 30% bonus

Please note - We are looking for an engineering-led IT Operations leader , not a process-heavy Head of ITSM.

The role will transform a large global internal support and operational environment, moving from reactive service management towards a more proactive, automated, data-driven and employee-experien click apply for full job details

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