ServiceNow Business Analyst - Transformation Program (Sydney)

Whizdom is seeking an experienced ServiceNow Business Analyst to join a Sydney-based program delivering digital transformation for a major utilities client. You will work with business stakeholders, technical teams, and offshore partners to gather requirements and shape end-to-end ServiceNow delivery.

The role emphasizes governance, detailed specifications, and collaboration across ITSM, CSM, and PSDS modules, with a focus on Service Portal, Workspace, and integrations.