Workplace AI Product Owner

Overview

As the Workplace AI Product Owner you will own and manage Anglicare's workplace AI product ecosystem within the Digital and AI Enablement team. You will translate strategy into prioritized initiatives, drive adoption, ensure responsible use, and measure business impact across the organisation.

Responsibilities

• Product Ownership and Delivery
  • Translate the Workplace AI strategy and roadmap into prioritized initiatives, use cases and delivery activities.
  • Manage the full lifecycle of roadmap items, continually optimising and scaling capabilities while retiring low value approaches.
  • Collaborate with delivery, architecture and engineering teams to shape solutions that are valuable, usable, feasible and scalable.
  • Maintain an understanding of organisational priorities, workforce needs and AI market developments to keep the product aligned with strategic direction.
• Adoption and Enablement
  • Design and deliver role based adoption and enablement approaches, including training pathways, communities of practice, champions and practical playbooks.
  • Lead internal communications and engagement, sharing guidance, success stories and use case examples to build awareness and confidence.
  • Establish fair, transparent prioritisation for rollout, licensing and training to enable scalable and equitable adoption.
  • Identify user needs and pain points, using feedback and insight to continuously improve the workplace AI experience and increase sustained adoption.
• Governance and Platform Enablement
  • Partner with business, technology, cyber and privacy teams to ensure safe, responsible and compliant use of Workplace AI.
  • Enable approved automation and agent scenarios that extend outcomes while operating within enterprise guardrails.
  • Coordinate remediation plans for identified risks and support governance forums with clear reporting and decision material.
  • Build relationships across leadership, business and technology teams to align priorities and investment choices.
• Benefits Realisation and Insights
  • Define, measure and report on product KPIs, adoption indicators and benefit outcomes across personas and use cases.
  • Quantify contributions to business outcomes such as time savings, improved quality, reduced cycle time and workforce effectiveness.
  • Use data, feedback and experimentation to validate opportunities, inform prioritisation and guide future investment decisions.

Qualifications and Experience

• Bachelor's degree in digital, technology, business or a related field.
• 5+ years of experience in product management, digital workplace or a related role; or 1-2 years of experience in Gen AI enablement.
• Experience leading adoption, change, enablement or capability uplift initiatives across diverse user groups.
• Hands on experience with Microsoft 365 Copilot, Copilot Studio, Power Automate, Anthropic Claude.

Key Skills

• Gen AI, automation or digital transformation initiatives.
• Product management (Agile, discovery-delivery).
• Change management.
• Stakeholder engagement and communication.
• Technical fluency and systems thinking.
• Benefits realisation and performance measurement.

Benefits to You

Flexible work options, salary packaging benefits, professional development opportunities and staff discounts.

Equal Employment Opportunity

Anglicare is as wonderfully diverse as the communities we serve. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, genders, abilities and cultural backgrounds.