Senior UAT & Business Analyst

Senior UAT & Business Analyst
Remote (Onsite once/quarter)
Local Candidates only

Description:
Diversified Systems is searching for a Senior UAT & Business Analyst who will report to the CAPS Sr. Manager of Technical Solutions, this role is responsible for leading User Acceptance Testing (UAT), test strategy development, business analysis activities, and quality assurance coordination across CAPS systems and related enterprise applications.

This position serves as a senior-level quality and business analysis resource responsible for ensuring systems, data, integrations, reporting solutions, and business processes meet business requirements, Federal and State policy standards, and operational expectations. The role bridges business stakeholders, Subject Matter Experts (SMEs), Business System Owners (BSOs), developers, vendors, and testing teams to ensure successful solution delivery and release readiness.

The ideal candidate will possess strong expertise in manual and automated testing, test strategy development, regression suite optimization, defect management, business process analysis, and requirements management and will be comfortable performing both Business Analyst and UAT leadership responsibilities.

Responsibilities:

• Participate in Joint Application Requirements (JAR) and Joint Application Design (JAD) sessions for assigned Change Requests (CRs) and Maintenance & Operations (M&O) initiatives to support requirements gathering, solution validation, and testing readiness.
• Collaborate with business stakeholders, SMEs, BSOs, vendors, technical teams, and project managers to analyze, document, refine, and validate business and functional requirements.
• Serve as an individual contributor performing both Business Analyst and User Acceptance Testing (UAT) responsibilities based on project, operational, and organizational needs.
• Develop and maintain comprehensive UAT strategies, test plans, test scenarios, and testing approaches aligned with business objectives, operational priorities, regulatory requirements, and project timelines.
• Review business requirements, functional specifications, system designs, interface documentation, and business workflows to ensure complete and risk-based test coverage.
• Create, execute, and maintain manual and automated test scripts for functional, integration, regression, end-to-end, data validation, and user acceptance testing activities.
• Lead and coordinate UAT activities across assigned projects, including test execution, issue tracking, test evidence documentation, business validation, and release readiness support.
• Partner with vendors responsible for Unit Testing and System Integration Testing (SIT) to improve testing alignment, strengthen overall quality coverage, and reduce duplicate testing efforts between SIT and UAT processes.
• Collaborate with project managers, testing teams, business users, and external partners to manage testing timelines, dependencies, risks, deliverables, and readiness activities.
• Facilitate requirements walkthroughs, knowledge-sharing sessions, and testing reviews to ensure a clear understanding of business expectations, system functionality, and testing objectives.
• Manage the full defect lifecycle including defect identification, logging, triage, prioritization, escalation, retesting, resolution validation, and status reporting utilizing approved enterprise testing and defect management tools.
• Track, analyze, and communicate testing metrics, execution progress, defect trends, test coverage, quality risks, and UAT results to leadership, stakeholders, and project teams.
• Analyze, review, refine, and enhance existing regression test suites to improve testing efficiency, business process validation, and overall regression coverage across CAPS systems.
• Lead test automation initiatives by developing automation strategies, identifying automation opportunities, recommending appropriate frameworks and tools, and implementing automated regression testing solutions.
• Support post-implementation validation, production issue analysis, continuous process improvement initiatives, QA/UAT best practices, and additional CAPS Program Administration activities as assigned.

Requirements:

• Bachelor''s degree in Computer Science, Information Systems, Business, Engineering, Mathematics, or related field, or equivalent combination of education and experience required.
• 5 years of experience in Quality Assurance (QA), User Acceptance Testing (UAT), and/or Business Analysis roles supporting enterprise systems required.
• 3 years of experience in test automation, including automation strategy development and transitioning manual testing processes into automated solutions required.
• 3 years of experience developing test strategies, test cases, test scripts, and executing functional, regression, integration, end-to-end, and UAT testing required.
• 3 years of hands-on experience with QA and test management tools such as Jira, Azure DevOps, Smartsheet, or similar platforms required.
• 3 years of experience with automation tools such as Selenium, Playwright, Cypress, Test Complete, Power Automate, UFT, or similar technologies required.
• Strong experience analyzing business and functional requirements, developing use cases, and translating business needs into testable scenarios required.
• Experience performing data quality validation, data reconciliation, and testing across enterprise applications, interfaces, and reporting solutions required.
• Experience working with Microsoft reporting and analytics tools including Power BI and/or Microsoft Fabric required.
• Proven ability to work independently as a senior-level individual contributor while effectively collaborating with business users, internal teams, external partners, and vendors in a cross-functional environment required.

Preferred Qualifications:

• Experience working with data systems and automated business processes highly desired.
• Experience creating or using systems for automated testing highly desired.
• Experience organizing and analyzing data to inform decision making highly desired.
• Knowledge of Georgia Gateway Integrated Eligibility System highly desired.
• Knowledge of system development and configuration highly desired.
• Advanced skills in Excel and other Microsoft Office applications highly desired.
• Experience with Agile/Scrum methodologies highly desired.
• Familiarity with data warehousing, ETL processes, or data pipelines highly desired.

Technical Competencies:

• Knowledge of eligibility requirements and systems.
• Understanding of automation processes and business needs.
• Deep understanding of test types such as black box, regression, and negative testing.
• Experience with testing frameworks and tools including Selenium, Power Automate, JUnit, and Azure Test Plans.
• Experience with .NET applications, Angular front-ends, and relational databases.
• Intermediate to advanced skills with Microsoft Word, Excel, and SharePoint.
• Ability to develop user stories and acceptance criteria.
• Strong analytical and problem-solving skills.
• Excellent communication, collaboration, stakeholder management, and customer service skills.
• Ability to translate business requirements into technical test artifacts.
• Attention to detail and commitment to quality.
• Ability to manage multiple priorities in a fast-paced environment.

About Diversified Systems
Founded in 1990, Diversified Systems is an award-winning Technology Services corporation providing all levels of IT project consulting services nationwide. DSI is headquartered in Columbus, Ohio with regional offices throughout the Midwest and East Coast. We offer our consultants a number of flexible and competitive compensation benefit packages.

Diversity, Equity and Inclusion
DSI values authenticity and is committed to ensuring employees and partners are valued and respected. We believe diverse teams deliver the strongest results and are committed to maintaining an inclusive culture that supports recruiting, community involvement, client delivery, and career development.