IT Operations Manager

Role: IT Operations Manager

Location: Northern Virginia Area

Type: FT / Hybrid

About the Team:
Join a well-established technology solutions provider supporting complex IT environments across public sector, education, and commercial markets.

What You'll Do:
Lead day-to-day IT operations across infrastructure, applications, support, security, and compliance
Manage and mentor a skilled technical team while providing hands-on guidance
Oversee networks, systems, enterprise applications, procurement, licensing, and renewals
Drive security posture improvements, disaster recovery planning, and process optimization
Lead compliance initiatives including CMMC, ISO, governance, and internal IT policies
Partner cross-functionally to recommend and deliver scalable technology solutions

Core Tech & Skills:
Networking, storage, compute, backup, archive, and disaster recovery
Hybrid cloud environments and VMware
Cybersecurity operations and security process implementation
Microsoft Office suite and centralized authentication management
Mobile device management and enterprise application support
Splunk, Cisco, Palo Alto, SentinelOne, and Zscaler
IT procurement, budgeting, renewals, and license management
Compliance leadership across regulated IT environments

Nice to Have:
Bachelor's degree in a computer-related field
Experience in medium to large IT environments
Strong background leading process-oriented teams
Ability to perform deep root cause analysis