Account Manager, Media & CPG (Data & AI Services)

Job Description

About the company

HireHappi is recruiting for a client: a growing, design-first data and AI services company. It partners with large enterprises in Media & Entertainment and Consumer Packaged Goods, as well as Retail and Insurance, and takes AI from strategy to systems running in production. The services cover AI strategy, data engineering, custom AI/GenAI/ML, BI, MLOps and managed services. The team operates across the US and India and moves with startup speed and enterprise rigor.

The role

You will own and grow a portfolio of the company's most important enterprise accounts, representing roughly half of company revenue. This is an account-growth role. You will expand existing relationships, add workstreams and resources, secure renewals, and stay close enough to delivery to keep clients confident. Day-to-day project management is not the focus.

What you will do

• Own a portfolio of Media & Entertainment and CPG accounts as the primary point of contact, from working-level leads to VP and C-suite.
• Grow each account: spot and qualify expansion opportunities, such as extending a pilot, adding teams, moving from strategy to production builds, or adding onshore and offshore resources.
• Own renewals, account plans, pipeline and forecast against revenue targets.
• Run QBRs and executive check-ins that show the value delivered and agree on next priorities.
• Work with leadership on proposals, scopes, statements of work and commercials, including time-and-materials and per-resource staffing models across US and India teams.
• Oversee delivery health with the engineering and data science teams, flagging risks early and making sure work ends in measurable, adopted outcomes.

What you bring

• 4-7+ years in account management, client partner, client services or engagement management roles at a data, analytics, AI, technology or professional services firm.
• Required: client-facing experience with Media & Entertainment or CPG enterprises (either counts equally).
• A track record of owning client accounts and growing them, with renewals, expansions or revenue numbers you can speak to.
• Comfort with services commercial models (SOWs, T&M, per-resource billing, onshore/offshore staffing).
• Experience in a startup or fast-growth environment.
• The ability to explain data and AI work in plain business language.
• Location: based in, or able to work hybrid from, the NYC / NJ / Philadelphia area. Candidates elsewhere on the East Coast within a reasonable commute or short flight will also be considered.
• Must be authorized to work in the US without employer sponsorship.

Nice to have

• Background at a data science or analytics services firm.
• Familiarity with data platforms, ML, GenAI or agentic workflows.
• Experience working with distributed US-India delivery teams.
• A PMP or Agile certification.

Compensation

Base salary range: $160,000-$185,000 per year. The final base salary within this range depends on experience and qualifications.

Benefits

Benefits include medical, dental and vision coverage, 401(k), and paid time off.

Process

The process is 3-4 interview rounds, including the company founders.

Equal opportunity

Our client is an equal opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, citizenship status, age, disability, veteran status, or any other characteristic protected by law.

Posted by HireHappi LLC on behalf of its client.