Why this role stands out
This hybrid Technical Sales Engineer role offers excellent opportunities to build strong client relationships and manage complex projects from inquiry to delivery, fostering valuable skills in a collaborative environment. If you excel in communication, possess mechanical expertise, and thrive on problem-solving, you'll find this position a rewarding next step in your career. Apply today to join a reputable company and contribute to their success!
Quick overview
Job description
Technical Sales Coordinator- Angus
The Role
Provide effective technical sales coordination and support to ensure operational activities are delivered safely, efficiently, and to the required standards.
Responsibilities
- Maintain close relationships with sales team/operations team/finance team.
- Manage technical enquiries from customer through to responding with a quote.
- Manage the job from enquiry through to despatch.
- To correspond with clients regarding their jobs / enquiries.
- Complete all of the relevant paperwork to ensure that there is an audited trail behind every job folder.
- To understand the certification requirement associated with what you are bidding.
- Liaise with operations to manage the job and to discuss timescales with operations and the client.
- Act as main point of contact between the client and our operations team.
- To be able to go on client visits and or host client visits.
- Liaise with purchasing to ensure that all 3rd party rentals and purchases that are job specific are ordered.
- Liaise with third party suppliers when there are equipment shortages, negotiate competitive prices and confirm on/off hires.
- Acknowledge orders to clients or at least ensure that someone is acknowledging them.
- Ensure we have a consistent pricing strategy for each customer.
- Attend the daily operations meeting.
Requirements
- Good communication skills.
- Trouble shooting skills.
- Experience in mechanical maintenance and repair of equipment.
- IT literate (e.g. Excel, Word, Power point).
- Ability to build strong and collaborative working relationships across internal and external stakeholders.
- Mechanical / Pressure control knowledge.
- Strong attention to detail.
- Proactive, flexible and adaptable approach to work.
- Excellent organisational and planning skills, with the ability to prioritise competing demands and manage multiple projects simultaneously.
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