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Full time
Engineering

Customer Quality Engineer

Chroma Recruitment LtdHeald Green, Cheadle🇬🇧United KingdomPosted 13 Jul 2026

Why This Role Stands Out

You'll thrive as a Customer Quality Engineer at this globally recognized leader in innovative utility technology, where you'll be the crucial link ensuring customer satisfaction through expert problem-solving and quality assurance. This role offers excellent growth potential within a respected company, allowing you to hone your skills in root cause analysis and CAPA, making it an ideal next step for experienced quality professionals. Apply today to join a forward-thinking team and contribute to impactful solutions in essential industries.

Quick Overview

Work Type
On Site
Schedule
Full Time
Level
Mid Senior

Job Description

Chroma have partnered with a globally recognised Engineering company who are looking for a highly-skilled Customer Quality Engineer. This company operate in over 30 countries and are the forefront of innovative technology used in the Electricity, Gas, Water & Utilities sectors.

As a Customer Quality Engineer, you'll join an industry leading department and act as the key interface between customers and internal teams for all quality-related matters. This will include overseeing initial investigations through to resolution, leading root cause analysis, CAPA and 8D activities and ensuring timely responses and excellent customer satisfaction.

This is a fantastic opportunity for someone who enjoys problem-solving, continuous improvement, and working with customers to deliver high-quality products and exceptional service.

Customer Quality Engineer Requirements

  • Experience in a Quality Engineering role, ideally customer-facing.
  • Experience with quality tools such as 8D, CAPA, FMEA, DMAIC, Six Sigma and Root Cause Analysis.
  • Strong communication, project management and stakeholder management skills.
  • Degree in Engineering or a related technical discipline.
  • Six Sigma Green or Black Belt is desirable.

Customer Quality Engineer Benefits

  • Bonus scheme
  • 25 days holiday + 8 banks (increasing with service)
  • 8% matched pension
  • Holidays buy and sell
  • Dental care
  • Health scheme
  • Free onsite parking
  • Free eye tests

If you have the required skills for this Customer Quality Engineer position or would like to learn more then please get in touch ASAP with an up-to-date copy of your CV. You can apply directly or contact Beth Rowlett at Chroma Recruitment.

If this role isn't of interest, but you know of someone who could be, Chroma Recruitment operates a referral scheme.

Chroma Recruitment is acting as an employment business with regards to this position.


Skills

Stakeholder Management

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