Administrative Services Assistant 2

Position

This full-time contract Administrative Services Assistant 2 position (organizationally known as a “Field Clerk”) is located in Kalispell, Montana, and will provide administrative and confidential assistance to the Kalispell District Operations & Maintenance (O&M) Manager in Transmission Field (TF) (Two maintenance headquarters with approximately 40 people). This position will also provide back-up and assistance to other Field Clerks and serve as liaison between the organizations, work units, and management support staff, keeping updated on issues, priorities, and sensitivities affecting work of the organization through consistent communication with the District Managers, frequent interaction with other managers, and outside contacts.

POSITION RESPONSIBILITIES

Note: All official drafts, documents and recommendations, as listed below, must be reviewed, finalized and approved / accepted by appropriate BPA manager or other federal personnel with the authority to do so.

Provide a wide variety of confidential administrative/clerical tasks for the managers and staff for the assigned organization, managers and support staff.

Greet and screen visitors; address questions and business involving established policy, take messages, set appointments and/or refer visitors to other BPA personnel as appropriate.

Build, maintain and post Excel spreadsheets and PowerPoint presentations to SharePoint sites.

Proof, review, and when applicable, draft, correspondence and documents prepared for manager signature and validate conformance of the established administrative policies and regulations, confirm proper coordination and timely compliance with assigned action (Use Word, Excel, PowerPoint and Adobe Acrobat).

Provide recommendations and instructions to staff to maintain conformance with general policies and correspondence procedures.

Attend meetings, record meeting minutes as requested, transcribe and disseminate as needed.

Maintain a tracking system of action items to verify timely compliance with scheduled responses or actions. Coordinate and monitor work unit responses to time-critical documents; alert BPA manager / personnel of any concerns or response delays.

Answer and screen telephone calls; respond to most questions and complete most business involving established policy or routine matters; forward questions and matters to appropriate BPA personnel as needed, following up to verify a timely response.

Process and screen incoming and outgoing correspondence to include proof reading, to consist of the following:

Review incoming correspondence and forward matters requiring action to appropriate staff. Verify proper coordination and timely completion of assignments.

Sort and distribute incoming mail to appropriate recipient(s); as requested, review incoming correspondence.

Process outgoing mail and prepare materials for mailing, including providing self-addressed stamped envelopes, when appropriate.

Establish and maintain internal and external communication channels to coordinate smooth flow of information and positive working relationships.

Perform faxing, scanning, photocopying, and work with the BPA print shop to request printing services.

Serve as back-up to other Tier III level Administrative Assistants/Field Clerks as needed.

Come up to speed quickly on manager and organizational priorities in order to track meetings, work, and delegated projects or tasks to maintain accountability, confirming established targets are met. Validate on-time documentation submission to Human Resources (HR) and verify all processes are tracked to completion within established timelines. Review and update project trackers (performance, training, etc.) for the BPA manager, alerting appropriate parties of any noted issues / concerns.

REQUIREMENTS

Education & Corresponding Experience (required on matrix)

High school diploma or equivalent is required.

Associate’s or Bachelor’s Degree in Office Administration/Management, Business Administration/Management, or a related field is preferred.

6 years of demonstrated administrative/clerical experience is required.

Required Technical Skills & Experience (required on matrix)

4 or more years of relevant work experience in administrative support functions with Microsoft Office Suite programs such as Word, PowerPoint, Excel and Outlook.

Intermediate to advanced skills/experience with SharePoint or a similar system sufficient to:

Support, manage, edit and maintain site.

Additional Requirements (not required on matrix)

Valid U.S. Driver’s License is required.