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IT Service Desk Analyst

Pilgrims EuropeCraigavon, County Armagh🇬🇧United KingdomPosted 6 Jul 2026

Quick Overview

Work Type
Hybrid
Schedule
Full Time
Level
Mid Senior

Job Description

Service Desk Analyst

Department: IT
Location: Rushmere

We're looking for a customer-focused Service Desk Analyst to join our 24/7 European IT Service Desk, providing first-class technical support across Pilgrim's Europe.

What You'll Do

  • Provide IT support for incidents and service requests via phone, email and self-service channels
  • Manage and prioritise tickets to meet agreed service levels
  • Resolve is click apply for full job details

Skills

Technical Support

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