ERP/CRM Configuration SME

Description

We are looking for an ERP/CRM Configuration SME to support complex enterprise application initiatives within the utilities and infrastructure sector in Chino, California. This Long-term Contract position will focus on translating business needs into scalable configuration solutions across CRM and ERP environments while partnering with technical and functional stakeholders. The ideal candidate brings strong experience with client-side scripting, business requirements documentation, and platform configuration, along with the ability to contribute to API and integration-related work involving Salesforce and SAP ECC 6.0.

Responsibilities

Analyze operational needs and convert business objectives into well-defined configuration approaches for ERP and CRM platforms. Partner with stakeholders to gather, clarify, and document requirements, producing clear business requirement materials that guide delivery. Configure application components to support business processes while maintaining consistency, accuracy, and alignment with governance standards. Develop and enhance client-side scripting solutions to improve usability, automate routine actions, and support application functionality.

Collaborate with development and integration teams on API-related solutions that connect enterprise systems and streamline data exchange. Support Salesforce-focused configuration and development activities to align platform capabilities with user and business expectations. Work with SAP ECC 6.0 environments to help ensure system configurations support operational and reporting requirements. Maintain configuration records, assess change impacts, and contribute to controlled release and configuration management practices.

Requirements

Proven experience serving as a subject matter expert in ERP and CRM configuration within complex enterprise environments. Strong background in client-side scripting and the ability to apply it effectively in platform customization efforts. Experience creating business requirement documents and translating stakeholder input into actionable technical solutions. Hands-on knowledge of configuration management principles, including documentation, version control, and change oversight. Familiarity with API development concepts and integration methods used to connect business applications.

Practical experience with Salesforce development or configuration in support of business process improvement. Working knowledge of SAP, including exposure to SAP ECC 6.0 in a functional or technical capacity.

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