Facilities Coordinator

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Role Overview

The Facility Coordinator will assist the ANZ Workplace Lead with operational activities and lead their location as the main local point of contact for the branch and any operational requirements. The Facility Coordinator will take pride in the office and ensure employees, clients and visitors have an enjoyable experience within our clients' space.

Responsibilities

• General Operations
  • Oversee reception and human experience activations, accounting and finance, address office requests, maintenance and operations, upkeep of office space, invoice verification and submission for payment processing, occupancy services and helpdesk.
• Client / Stakeholder Management
  • Provide superior customer service to meet on site client expectations.
  • Interact with client points of contact regularly to understand needs and upcoming important meetings, events and provide necessary support.
• Procurement & Vendor Management
  • Assist in management of all contractors on site to ensure they perform to required standards (including inspection of vendor works).
  • Assist in procurement of vendors and services as required.
• Finance Management
  • Assist in financial processes to ensure all financial management requirements are completed in a timely and accurate manner.
  • Ensure prompt and accurate management of purchase orders.
  • Invoice verification and submission for payment processing.
• Health & Safety Management
  • Conduct regular audits to ensure safety procedures on site are in place and working.
  • Assist in carrying out safety procedures when needed.
• Site Operations Management
  • Assist in implementation of Industry Best Practice operations.
  • Conduct site inspections and assessments to ensure all building procedures and performance measures are always maintained.
  • Seek ways to constantly reduce costs and improve operational standards.
  • Always maintain premises in neat and good working condition.
  • Maintain duplicate office keys in good order.
  • Assist with reception desk coverage daily.
  • Provide support for meeting room bookings.
  • Coordinate with pantry/cleaning staff for kitchen area upkeep, top up kitchen consumables, pack/unpack dishwashers and tidy the kitchen area.
• Risk Management
  • Assist in implementation and management of property risk management program.
  • Support implementation and monitoring of disaster recovery and business continuity plans.
  • Follow established escalation procedures and incident reporting procedures.
  • Adhere to JLL business conduct by ensuring compliance with the firm's guidelines, procedures and strategies.

Qualifications

• Problem solving skills - capacity to deal with ambiguity and solve complex problems effectively.
• Ability to effectively deal with stressful situations.
• Ability to work independently.
• Self motivated; confident & energetic.
• Flexible - able to adapt to rapidly changing situations.
• Goal oriented - able to focus on meeting all performance targets.
• Strong communicator - good presentation skills and possesses strong verbal & written communication skills (English); also an active listener.
• Exhibits honesty & trustworthiness.

Benefits

• Great employee discounts off fitness, wellbeing & other renowned brands.
• 18 weeks paid maternity leave.
• Private Health Insurance Discounts.
• Active Social Club.
• Employee assistant program.
• Novated Lease for EV cars.
• Paid time off for volunteer work.
• Career Opportunities with Australia's Commercial Real Estate firm.
• Premium offices.

What you can expect from us: You'll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

JLL is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation.