Service Desk Analyst - Growth, Onsite Support & Training
Why This Role Stands Out
This hybrid Service Desk Analyst role offers fantastic growth potential within a reputable IT company, where you'll gain diverse onsite and remote support experience while contributing to crucial client solutions. If you're a proactive problem-solver with a passion for IT and a desire to develop your skills in a supportive team environment, this is an excellent opportunity to advance your career. Apply today to join Brennan IT and make a real impact!
Quick Overview
Job Description
Brennan IT is seeking an experienced Service Desk Analyst to join our Adelaide team and provide first level IT support on client sites up to 3 days a week. You will diagnose issues, perform remote troubleshooting, and log all interactions in ServiceNow to ensure accurate ticketing and timely resolution.
The role requires a formal IT qualification and 12-18 months in a service desk or similar customer support role, with NV1 clearance or willingness to obtain it.
Skills
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