Compliance Manager

Our client is seeking an experienced and commercially focused Compliance Manager to lead regulatory compliance across the business.

Reporting to the Finance Director, this is a highly visible role with regular interaction across the senior leadership team. You'll be responsible for ensuring the business operates in line with key regulatory frameworks while providing pragmatic, commercial advice that supports business growth and protects customers.

This is an excellent opportunity for an experienced compliance professional looking to take ownership of a broad compliance agenda within a dynamic consumer-focused organisation.
Key Responsibilities

• Lead the organisation's regulatory compliance framework.
• Ensure compliance with UK GDPR, Data Protection Act and PECR.
• Oversee compliance with the Digital Markets, Competition and Consumers Act (DMCCA).
• Provide guidance on ASA/CAP advertising standards.
• Develop and maintain fraud prevention controls and governance.
• Own the organisation's privacy framework, policies and procedures.
• Manage Subject Access Requests, data breaches and law enforcement requests.
• Advise stakeholders on privacy, consumer protection and regulatory risk.
• Support customer complaints and regulatory investigations.
• Build strong relationships with regulators including the ICO, Trading Standards and the ASA.
• Partner with senior stakeholders across Marketing, Customer Services, IT, HR, Legal and Finance to embed compliance across the organisation.

About You You'll be a commercially minded compliance professional with the confidence to influence senior stakeholders and provide practical, risk-based advice.
You'll have:

• A minimum of five years' experience within a regulatory compliance role.
• Strong knowledge of UK GDPR, the Data Protection Act and PECR.
• Experience of consumer protection legislation, including the DMCCA.
• Knowledge of ASA/CAP advertising regulations.
• Experience working directly with regulatory bodies.
• Understanding of fraud prevention and risk management frameworks.
• Experience managing regulatory investigations, complaints and high-risk issues.
• The ability to balance regulatory requirements with commercial objectives.

Desirable:

• Experience within a consumer-facing organisation.
• A professional compliance, legal or privacy qualification (ICA, CIPP/E or equivalent).

What's on Offer

• Hybrid working (3 days office / 2 days home)
• A high-profile role with real influence across the business
• The opportunity to shape and develop the compliance function
• A collaborative leadership team and a commercially focused environment

If you're looking for a role where you can make a genuine impact while working closely with senior leadership, we'd love to hear from you.

INDBSO