Associate Platform Services Specialist

Job Description

A Platform Consultant serves as a subject matter expert and independent contributor, responsible for delivering consulting engagements, developing educational content, and driving platform adoption across advisors and internal teams. This role operates with a high degree of autonomy and plays a key role in translating platform capabilities into practical, advisor-facing solutions.

The Platform Consultant contributes in the following ways:

• Develop intermediate to advanced platform expertise and apply it to advisor engagements
• Independently deliver consulting, training, and webinars
• Create and maintain educational content and enablement materials
• Collaborate across departments and act as a liaison between teams
• Support adoption initiatives and improve platform utilization and outcomes
  
  Essential Duties and Responsibilities
  
  Platform Knowledge Excellence
• Develop and maintain strong proficiency in My Advice Architect (MAA), including both core functionality and advanced features
• Understand key business workflows for advisory-based business and how to optimize them within MAA
• Analyze platform usage trends and identify opportunities to improve advisor efficiency and adoption
• Investigate and help resolve MAA platform issues, identifying root causes and recommending solutions
• Partner with platform vendors and internal teams to relay feedback, track defects, and support enhancements
  
  Platform Content Excellence
• Create and deliver webinars, training sessions, and educational content for the MAA platform
• Develop new training programs and webinar presentations aligned to advisor needs
• Review and improve existing content for accuracy, completeness, and usability
• Align content with best practices, business workflows, and adoption goals
• Collaborate with internal teams (Training, Marketing, Compliance, Service) to develop and distribute content
  
  Consulting & Advisor Engagement
• Conduct 1:1 consults with advisors on fundamental and intermediate MAA topics
• Deliver channel trainings, webinars, and conference sessions to support adoption
• Assess advisor usage and recommend improvements to increase productivity and satisfaction
• Document advisor engagements accurately in Salesforce CRM
• Contribute to development of consulting frameworks, assessments, and delivery materials
  
  Change Management & Project Execution
• Take ownership of assigned projects and initiatives, ensuring timely and high-quality completion
• Participate in platform roadmap discussions, release readiness, and adoption efforts
• Support rollout of MAA enhancements through training, communications, and collateral
• Act as a liaison across departments to coordinate efforts and ensure alignment
  
  What you need to have:
• 3-5 years of experience in financial services technology, consulting, or platform-related roles
• 1-2 years of hands-on usage of the MAA (Envestnet) platform
• Demonstrated ability to work independently and take initiative
• Understanding of key MAA workflows (model building, proposal creation, account servicing, trading and reporting)
• Effective communication skills with both technical and non-technical stakeholders
• Ability to manage multiple priorities and deliver high-quality work consistently
• Collaborative mindset and ability to work across teams
• Analytical thinking and problem-solving capabilities
• Commitment to continuous learning and staying current on platform capabilities
  
  Compensation: The base salary range for this role in Dallas, TX is $70,000 - $95,000 plus a competitive performance-based bonus. Base salary depends on a wide array of factors, including but not limited to skill set, years and depth of experience, certifications, and location. Salary range may also differ significantly due to geography and cost of labor considerations.