System Analyst (IAM) - Location: Austin, TX (Onsite) - Need only Local to Austin TX

We are seeking an experienced Identity and User Access Management (IAM/UAM) Lead to provide operational, technical, and service-delivery leadership for enterprise identity services. This role is accountable for ensuring access to systems, applications, infrastructure, and data is granted, changed, reviewed, and removed securely, consistently, and in accordance with established policies and control requirements. The IAM/UAM Lead will oversee identity lifecycle operations, access governance, application onboarding, authentication services, service performance, audit readiness, and continuous improvement while leading staff and coordinating across security, infrastructure, application, business, audit, and vendor teams.

Strong knowledge of identity lifecycle management, authentication, authorization, SSO, MFA, identity governance, directory services, privileged access, least privilege, role-based access control, and access-review practices.

Ability to evaluate complex access issues, distinguish operational problems from control risks, and coordinate the appropriate technical and business response.

Strong service-management skills, including prioritization, escalation management, metrics, root-cause analysis, continuous improvement, and customer communication.

Ability to write and maintain clear procedures, control documentation, operational standards, executive updates, and audit evidence.

Strong leadership, analytical, communication, customer-service, collaboration, and problem-solving skills.

Bachelor s degree in information technology, cybersecurity, computer science, information systems, or a related field. Equivalent relevant experience may be considered where permitted.

2+ years of experience in a public-sector, regulated, transportation, financial, healthcare, utilities, or critical-infrastructure environment.

2+ years of experience with SailPoint, Ping Identity, Microsoft Entra ID, ServiceNow, or comparable identity-governance, federation, directory, or workflow platforms.

Experience with identity automation, workflow orchestration, APIs, scripting, reporting, or data-quality improvement.

Professional certification in IAM, cybersecurity, audit, project management, or IT service management. Examples may include CISSP, CISM, Security+, Microsoft identity certifications, SailPoint certifications, ITIL, PMP, or comparable credentials.