Technical Support III

The Storage Engineer, Junior supports the operation of enterprise storage systems that serve virtual machines, databases, and file services in a secure government environment. This role assists senior engineers with provisioning, monitoring, and troubleshooting SAN and NAS resources. The engineer performs routine health checks, capacity reviews, and documentation updates to keep storage inventories accurate and auditable and participates in incident response under guidance.

Key Responsibilities

• Perform standard storage tasks such as creating or expanding storage allocations, updating host mappings, and validating connectivity.
• Monitor storage performance, utilization, and alerts using vendor or third-party tools and escalate issues as needed.
• Maintain documentation of configurations, change records, and diagrams reflecting current storage environments.
• Assist with backup, snapshot, and replication configurations in alignment with data protection policies.
• Support routine health checks, capacity reviews, and basic troubleshooting activities.

Required Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent experience.
• 0-3 years of experience in storage or systems administration roles.
• Fundamental understanding of storage concepts (RAID, LUNs, volumes, shares) and storage technologies (SAN, NAS, cloud).
• Basic familiarity with enterprise storage tools (for example, NetApp, EMC, AWS).
• Good problem-solving, analytical, communication, and organizational skills.
• Ability to obtain and maintain a Secret clearance; U.S. citizenship required.

Preferred Qualifications

• Exposure to at least one enterprise storage platform and basic scripting for reporting or automation.
• Familiarity with how storage changes affect virtual machine performance and availability.

Compensation Ranges

Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.

EEO Requirements

It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.

All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.

Physical Requirements

The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.

Disclaimer

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.