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Full timeAdministrative

Empfangsmitarbeiter (m/w/d)

Motel OneKöln, Nordrhein-Westfalen🇩🇪Germany

Why this role stands out

Embrace a role where your welcoming presence and organizational skills are key to guest satisfaction at an award-winning European hotel group, offering hybrid flexibility and excellent opportunities for professional growth. You'll thrive here if you have a passion for hospitality and a desire to be part of a supportive, international team. Apply today to join a company renowned for its unique design concept and commitment to its people.

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeHybrid
LocationKöln, Nordrhein-Westfalen, Germany

Job description

Receptionist | Cologne, Germany | Hybrid

This employer is a rapidly growing hotel group known for its distinctive design and exceptional service. They foster a supportive, team-oriented environment where individual contributions are valued. With a strong presence across Europe, they are committed to expanding their unique brand and providing guests with a stylish and affordable "home away from home."

The Role

  • Professionally manage guest relations from welcome to departure.
  • Handle guest check-ins and check-outs efficiently.
  • Process reservations, manage overbookings, and track options.
  • Manage billing, including cost transfers, cash handling, and reconciliation.
  • Perform administrative tasks for front and back office operations, such as managing no-shows and responding to guest inquiries.

What You'll Need

  • Previous experience in hospitality or a related field, or a strong interest in starting a career in the industry.
  • A genuine passion for hospitality, with a focus on quality service and guest satisfaction.
  • Excellent communication skills in both German and English.
  • A collaborative spirit and willingness to support different departments.

What's On Offer

  • A welcoming and supportive team environment that values your individuality.
  • Opportunities for cross-departmental learning and exposure to new roles.
  • A chance to be part of a dynamic and expanding international company.
  • Competitive compensation and benefits package.

Apply via Haystack today!

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