Client Technologies Specialist - 1hr Radius to Maine

Top 3 Skills:

Trouble Shooting with end users

Customer Service Skills

Microsoft Products

Preferred Skills

State Experience

Provide accurate and complete answers to general use and environment questions in a timely manner

Serve as the point of contact for technology support and services

Serve as the point of integration between the business functions of the department and the technology requirements of the department.

Provide desktop computer support

Ensure that all work is documented for future reference.

Follow quality standards.

Ensure effective and reliable backups are being performed.

Proactively address customer needs.

Communicate accurate and useful status updates.

Evaluate and/or recommend purchases of computers, network hardware, peripheral equipment, and software

Investigate user problems, identify their source, determine possible solutions, test and implement solutions

Ability to work in a team environment.

Strong communication skills; both written and spoken

Investigate user problems, identify their source, determine possible solutions, test and implement solutions