Agile Scrum/Flow Master

Roles/Responsibilities:

• Facilitate all Scrum ceremonies (Daily Scrum, Sprint Planning, Sprint Review, Sprint Retrospective).
• Ensure the team maintains focus on delivering high priority backlog items each sprint.
• Support the Product Owner with backlog refinement and maintaining a clear product backlog.
• Guide the team in achieving Definition of Done for all work items.
• Coach and mentor team members on Agile/Scrum best practices and foster a culture of transparency, accountability, and collaboration
• Shield the team from external interruptions to maintain sprint focus.
• Foster an environment of collaboration, accountability, and transparency.
• Promote continuous improvement through retrospectives and feedback loops.
• Identify, track, and remove blockers affecting team delivery.
• Escalate risks and dependencies when necessary.
• Encourage proactive problem solving and conflict resolution.
• Partner with Product Owners, stakeholders, and leadership to ensure alignment.
• Facilitate communication across teams when working in scaled Agile environments.
• Ensure the team has the tools and support needed (e.g., JIRA, Azure DevOps).
• Track and report on team performance metrics (velocity, burndown charts, cycle time).
• Use data and metrics to support transparency and informed decision making.
• Maintain visibility of team progress for internal and external stakeholders.

Mandatory Skills:

1. Strong experience understanding and implementing Agile values, principles, and practices (i.e., Kanban, Scrum) based on Team's maturity. -7 years
2. Strong hands on experience with tools like JIRA, Confluence, MS Project, MS Excel, MS Word, MS PowerPoint, and SharePoint. -7 years
3. Experience with JIRA to create/enhance dashboards, monitor progress of sprint/work flow, and providing statuses in timely manner. -7 years
4. Demonstrated experience working on multiple priorities and/or projects simultaneously without impact to quality of work. -7 years
5. Experience working with stakeholders for backlog item prioritization, grooming, and understanding of epic/stories/tasks -7 years
6. Experience with work breakdown and estimation, sprint planning, monitoring progress and removing impediments to deliver solutions for business needs. -7 years
7. Strong experience using facilitation and communication skills with both technical and non-technical audiences. -5 years
8. Strong experience using risk and business impact analysis and reporting skills. -7 years
9. Experience in gaining buy-in and support from stakeholders -4 years
10. Experience managing, maintaining, and analyzing data to derive meaningful and actionable insights about the portfolio. -4 years
11. Demonstrated experience using effective leadership, interpersonal and conflict resolution skills. -4 years
12. Demonstrated experience working with planning just enough, just in time to START moving forward. -4 years
13. Certified Agile Scrum Master or Kanban Flow Master -5 years
14. Experience with Program Increment (PI) planning and tracking dependencies across functional teams. -3 years
15. Demonstrated experience on the technical side of the application development cycle to support the agile teams in driving enhancements and projects. -7 years

Desirable Skills:

1. Certified SPC or SAFe agilist in SAFe transformation- 3 years
2. Certified Project Manager- 5 years