IT Manager/Director

Description
We are looking for an accomplished technology leader to guide platform and infrastructure functions through a period of operational improvement and long-range transformation in Milwaukee, Wisconsin. This contract opportunity is suited for someone who can strengthen day-to-day reliability while shaping a forward-looking strategy for cloud, data center, and enterprise platform services. The role will lead a sizable technical organization, partner with senior leadership, and build a more disciplined, accountable, and scalable engineering environment.

Responsibilities

Provide strategic and operational leadership for platform engineering, infrastructure, and IT operations to improve service stability and team performance. Direct managers and technical leads across server administration, network engineering, and data center operations, overseeing an organization of approximately 40 to 50 employees and contractors. Build and execute a modernization plan for enterprise platforms, including assessment of hybrid cloud, full cloud, managed service, and other future-state architecture options.

Develop roadmaps for reducing dependence on legacy mainframe systems and for advancing data center strategy, including migration planning and evaluation of an additional facility location. Establish stronger standards for infrastructure governance, lifecycle management, change control, release coordination, testing practices, and production readiness. Champion Site Reliability Engineering and observability efforts to improve system reliability, visibility, and operational response.

Review availability, performance, and resilience metrics to identify technical debt, eliminate inefficiencies, and prioritize infrastructure improvements. Assess organizational capabilities, identify skill or leadership gaps, and implement changes that strengthen accountability, consistency, and execution. Collaborate with executive stakeholders to align infrastructure investments and transformation initiatives with long-term business objectives. Requirements
Proven director-level leadership experience in platform engineering, infrastructure engineering, or enterprise IT operations.

Background managing large technical teams of 40 or more professionals, including both employees and contractors. Broad expertise spanning enterprise servers, networking, data center environments, and core infrastructure platforms. Demonstrated success leading infrastructure modernization efforts and developing cloud migration or cloud adoption strategies. Strong command of operational governance, including change management, release planning, testing discipline, and production readiness practices.

Experience advancing Site Reliability Engineering and observability capabilities within complex enterprise environments. Ability to evaluate talent, address performance or skill gaps, and lead organizational improvements effectively. Technical familiarity with areas such as Active Directory, backup solutions, Cisco technologies, hardware, configuration management, enterprise architecture, enterprise networks, enterprise servers, and data center operations. Technology Doesn't Change the World, People Do.

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