Lead Program Manager – IT

Location-Remote

Job Summary
The Lead Program Manager – IT is responsible for planning, managing, and delivering multiple strategic IT projects and programs. The role provides overall program leadership, coordinates cross-functional teams, manages budgets and risks, and ensures successful delivery aligned with business objectives.

Key Responsibilities

• Lead and manage complex, cross-functional IT programs from initiation through completion.
• Develop program plans, timelines, milestones, budgets, and resource requirements.
• Coordinate multiple projects and project managers within the overall program.
• Ensure programs are delivered on time, within budget, and according to agreed scope and quality standards.
• Work closely with business stakeholders, IT leadership, vendors, and technology teams.
• Establish program governance, reporting, processes, and performance metrics.
• Identify, assess, and manage program risks, issues, dependencies, and changes.
• Monitor program progress and provide regular status reports to senior management.
• Manage budgets, resources, contracts, and vendor relationships where applicable.
• Facilitate steering committee meetings and executive-level program reviews.
• Ensure effective communication and alignment across all program stakeholders.
• Drive issue resolution and escalate critical matters when required.
• Ensure compliance with IT policies, security requirements, and organizational standards.
• Support change management, business adoption, and organizational readiness.
• Identify opportunities for process improvement and program delivery optimization.
• Mentor and provide guidance to project managers and program team members.

Required Skills & Qualifications

• Bachelor’s degree in IT, Computer Science, Business Administration, or a related field.
• Strong understanding of project and program management methodologies such as Agile, Scrum, Waterfall, or hybrid models.
• Proven experience managing multiple projects, teams, budgets, and stakeholders.
• Strong knowledge of IT infrastructure, applications, systems, or digital transformation projects.
• Excellent leadership, communication, negotiation, and stakeholder-management skills.
• Strong risk, issue, dependency, and change-management capabilities.
• Experience with project/program management tools and reporting.
• Strong analytical, decision-making, and problem-solving skills.
• PMP, PRINCE2, Scrum Master, or similar certification is an advantage.