Lead Salesforce Architect

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.

Position Summary

The Lead Salesforce Architect serves as the senior technology leader responsible for defining and governing enterprise Salesforce architecture across Sales Cloud, Service Cloud, Experience Cloud, Agentforce, Data Cloud, CRM integrations, AI-enabled solutions, and related enterprise platforms.

This role partners with business leaders, product owners, enterprise architects, engineering teams, and external partners to design scalable, secure, and compliant solutions that support McKesson's strategic business objectives. The architect drives architecture governance, establishes standards, mentors solution architects, and ensures alignment with enterprise architecture principles. This position operates with significant autonomy and provides leadership across multiple programs and portfolios.

Key Responsibilities Architecture Strategy & Leadership

• Define enterprise Salesforce architecture strategy and target-state roadmaps.
• Lead architecture reviews and approve solution designs for high-impact initiatives.
• Establish architecture principles, standards, patterns, and governance processes.
• Drive platform modernization and technical debt reduction initiatives.
• Collaborate with Enterprise Architecture teams to align Salesforce strategy with long-term enterprise goals.

Salesforce Platform Ownership

• Own end-to-end architecture for Salesforce Sales Cloud, Service Cloud, Experience Cloud, Agentforce, Data Cloud, Marketing Cloud, and custom applications.
• Define reusable design patterns and integration standards.
• Guide solution teams on platform scalability, data architecture, and security requirements.
• Review application performance and recommend optimization opportunities.

Integration & Enterprise Solutions

• Architect integrations between Salesforce and enterprise systems, including SAP, MDM, contact center platforms, Azure services, APIs, middleware, data platforms, and analytics solutions.
• Define event-driven, API-first, and microservices-based architectures.

AI, Data & Agentforce Enablement

• Drive adoption of Salesforce Agentforce and AI-powered capabilities.
• Design secure AI architectures leveraging enterprise data platforms.
• Lead evaluation of emerging Salesforce AI and Data Cloud capabilities.
• Define governance for AI solutions, security, compliance, and responsible AI practices.

Governance & Compliance

• Establish architecture review boards and decision frameworks.
• Ensure compliance with security, privacy, audit, and regulatory requirements.
• Define non-functional requirements including resiliency, observability, scalability, and performance.

Technical Leadership

• Mentor architects, technical leads, and engineering teams.
• Provide executive-level presentations and architecture recommendations.
• Influence technology direction across multiple business units.
• Lead architecture assessments, vendor evaluations, and technology selection efforts.

Required Qualifications Education

• Bachelor's degree in Computer Science, Information Systems, Engineering, or related field.
• Master's degree preferred.

Experience

• 10+ years of enterprise technology architecture experience.
• 7+ years of Salesforce architecture and delivery experience.
• Experience leading large-scale enterprise transformations.
• Experience working within highly regulated industries.
• Proven leadership across cross-functional teams and complex programs.

Salesforce Expertise

• Sales Cloud, Service Cloud, Experience Cloud, Data Cloud, and Agentforce.
• Platform development, Flow, automation, and enterprise integration architecture.
• Security and identity management.

Architecture Skills

• Enterprise and solution architecture.
• API management and event-driven architecture.
• Data, cloud, and application security architecture.
• DevOps, CI/CD, architecture governance, and technology roadmapping.

Nice-to-Have Qualifications

• Salesforce Certified Technical Architect (CTA), Application Architect, or System Architect certifications.
• Salesforce Data Cloud Consultant, Salesforce AI Associate, or Agentforce certifications.
• TOGAF, Azure Solutions Architect Expert, AWS Solutions Architect, or ITIL certification.
• Experience with healthcare, pharma, distribution, or supply chain domains.
• Experience with contact center modernization and AI platforms.
• Experience with Google CCAI, Five9, Verint, SAP, MuleSoft, and Azure Integration Services.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$156,400 - $260,600

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.

McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: .

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted.

Join us at McKesson!