FDA Systems Engineer I

Job#: 3047860

Job Description:
Systems Engineer

If interested, please send your most updated resume to

Location: Ashburn, Virginia (Onsite)

Role Overview

We are seeking a Data Center Smart Hands Technician to provide onsite technical support for data center operations. This role involves hardware installation, maintenance, troubleshooting, vendor escort, and asset management. The technician will work with remote engineering teams, customers, and vendors to ensure the reliable operation of critical infrastructure while adhering to established policies and procedures.

Key Responsibilities

• Install, rack, stack, cable, decommission, and replace servers, network, and storage equipment.
• Manage structured cabling, patch panels, cable routing, labeling, and documentation.
• Troubleshoot server and hardware issues under the direction of remote administrators.
• Coordinate activities with customers, vendors, and the Data Center Operations team.
• Provide support during standard hours (Monday-Friday, 8 AM - 5 PM) and participate in a bi-weekly on-call rotation for after-hours support.

Required Qualifications

Experience: A minimum of 5 years of hands-on experience in an enterprise or government data center environment is required.

Technical Skills: Candidates should have knowledge of structured cabling, patch panel management, and best practices for cable routing and documentation. Experience with troubleshooting servers and hardware is necessary. Strong communication and organizational skills are also required.


Preferred Qualifications

• Familiarity with ticketing and asset management systems such as ServiceNow or similar IT service management platforms.
• Experience coordinating or supporting infrastructure projects, including hardware refreshes, migrations, and deployments.
• Knowledge of data center standards, power infrastructure, change management processes, and industry best practices for physical infrastructure operations.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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