Avaya G3R Technician with Security Clearance

Required:
• U.S. Citizen
• Able to receive a government security clearance. Active (or recent) U.S. government Secret security clearance a bonus.
• Minimum three years of experience and/or training on the Avaya Definity G3R switching systems and Callegra Callware voicemail system.
• Ability to program switch and perform MACs to include maintenance, repair, and troubleshooting utilizing switch interface.
• Provide tier II switch support.
• Experience working in a central office environment to include O&M of standard peripheral equipment. Job Description:
• Monitor and diagnose switch alarms.
• Perform translation configurations.
• Perform routine preventative maintenance on switch hardware and equipment.
• Diagnose and replace faulty switch packs and switching equipment.
• Resolve customer trouble calls related to voice and data issues.
• Monitor and troubleshoot trunks.
• Perform adds, moves, and changes.