Experienced IT Support Technician – Intermediate Level – A+ Certified

Our client, a leading organization in the technology support sector, is seeking a dedicated and motivated Experienced IT Support Technician – Intermediate Level – A+ Certified to join their dynamic team. As an integral part of the IT support department, you will play a vital role in maintaining and enhancing the organization's technical infrastructure. The ideal candidate will demonstrate excellent communication skills, proactive problem-solving abilities, and a strong commitment to delivering outstanding customer service, aligning seamlessly with the company's values of inclusivity and excellence.

Job Title: Experienced IT Support Technician – Intermediate Level – A+ Certified

Location: Yonkers, NY

Pay Range:

Shift: Monday–Friday, 8:30 am – 5:30 pm

What's the Job?

• Assist in the delivery and installation of workstations, laptops, printers, mobile phones, and network equipment across various sites.
• Troubleshoot and resolve hardware, software, and network issues efficiently to minimize downtime.
• Perform administrative tasks including documentation, support tickets, and video support to ensure seamless operations.
• Coordinate travel to regional sites as needed, utilizing public transportation or ride-sharing services.
• Collaborate with team members to improve IT processes and support organizational goals.

What's Needed?

• High school diploma plus a college degree in computer science or equivalent work experience (2+ years).
• Valid A+ Certification and experience working in a corporate network environment.
• Exceptional customer service and communication skills.
• Self-motivated with strong teamwork abilities.
• Ability to travel to regional sites as required; a driver’s license is helpful but not mandatory.

What's in it for me?

• Opportunity to work in a supportive and inclusive environment.
• Hands-on experience with a variety of hardware and software systems.
• Potential for professional growth and skill development.
• Engagement in meaningful projects supporting organizational success.
• Work with a dedicated team committed to excellence and innovation.

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.