ServiceNow Business Development Manager

Key Responsibilities:

Business Development

• Generate new business opportunities for ServiceNow consulting and implementation services.
• Identify enterprise customers looking to implement or expand ServiceNow.
• Build relationships with CIOs, IT Directors, Procurement Teams, Digital Transformation Leaders, and key stakeholders.
• Develop strategic account plans for target customers.

Sales

• Own the complete sales lifecycle from prospecting to contract closure.
• Conduct discovery calls to understand client business challenges.
• Position Technocore360's ServiceNow capabilities effectively.
• Work closely with solution architects to prepare proposals, presentations, and Statements of Work (SOWs).
• Negotiate commercial terms and successfully close deals.

Consulting & Solution Selling

Understand client requirements and recommend appropriate ServiceNow solutions including:

• ITSM
• ITOM
• ITAM / HAM / SAM
• CSM
• HRSD
• SPM
• SecOps
• IRM / GRC
• App Engine
• Integration Services
• Managed Services
• Platform Upgrades & Migrations

(Hands-on implementation experience is not required, but the candidate should be able to confidently discuss ServiceNow capabilities and business value.)

Relationship Management

• Build long-term relationships with enterprise clients.
• Develop partnerships with consulting firms and implementation partners.
• Expand business within existing accounts.
• Represent Technocore360 during client meetings, webinars, and industry events.

Market Development

• Track ServiceNow market trends and competitor activities.
• Identify new verticals and industries.
• Build pipeline through LinkedIn, networking, referrals, events, and outbound outreach.

Required Qualifications

• 5+ years of experience in IT Services Sales, Business Development, or Enterprise Sales.
• Minimum 2+ years selling ServiceNow consulting or implementation services.
• Strong understanding of the ServiceNow ecosystem.
• Experience selling professional services rather than software licenses.
• Proven track record of generating new business.
• Experience managing the entire sales cycle.
• Excellent presentation, communication, and negotiation skills.
• Experience working with enterprise customers.
• Ability to engage CXOs and senior decision-makers.

Preferred Experience

Candidates with experience selling any of the following will be highly preferred:

• ServiceNow Implementation Services
• ServiceNow Consulting
• Digital Transformation Services
• ITSM Consulting
• IT Operations Solutions
• Cloud Transformation Services
• Managed Services
• Enterprise SaaS Consulting

Experience working with:

• Fortune 500 companies
• Global System Integrators (GSIs)
• Mid-market enterprises
• Manufacturing
• Healthcare
• Banking & Financial Services
• Retail
• Government

Success Metrics

• Qualified opportunities generated
• Revenue generated
• New enterprise clients acquired
• Pipeline growth
• Proposal-to-win ratio
• Customer retention
• Quarterly sales targets achieved

Why Join Technocore360?

At Technocore360, you'll work alongside an experienced ServiceNow delivery team capable of delivering complex enterprise implementations.

Our Expertise Includes

• ServiceNow Architects
• Certified Developers
• Business Analysts
• QA Engineers
• Technical Consultants
• Functional Consultants
• Solution Architects

We Deliver

• End-to-End ServiceNow Implementations
• Platform Consulting
• Custom Application Development
• Integrations
• Managed Services
• Platform Upgrades & Migrations
• Staff Augmentation
• Enterprise Digital Transformation Solutions

Ideal Candidate Profile

We are looking for someone who:

• Has an existing network within the ServiceNow ecosystem.
• Knows how to open doors with enterprise customers.
• Can confidently position consulting and implementation services.
• Understands business transformation rather than just technology.
• Enjoys building relationships and closing strategic deals.
• Can work closely with technical teams to craft winning solutions.

Bonus Skills (Preferred)

• Existing relationships within the ServiceNow ecosystem.
• Experience working with ServiceNow Partners.
• Knowledge of ServiceNow licensing models.
• Understanding of ITIL concepts.
• Experience using CRM platforms such as Salesforce, HubSpot, or Zoho.
• Experience responding to RFPs, RFIs, and enterprise procurement processes.