Quick Overview
Seniority
Mid Senior
Work mode
Hybrid
Location
United States
Posted
23 hours ago
Call CenterEMRHelp DeskServiceNowTechnical SupportTicketing Systems
Job Description
- Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support
- Experience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)
- Experience writing knowledge base articles and tip sheets
- Experience using ticketing systems (in this case ServiceNow experience is preferred)
Similar jobs
- RE
Desktop Support Technician (Contractor) - 807982
RE/SPEC Inc.
Santa Fe, NM🇺🇸On-site3 weeks agoShellActive DirectoryPerl+1Technology - PL
Service Desk Analyst
PS Logistics
Birmingham, AL🇺🇸On-site5 weeks agoActive DirectoryTechnology - EO
Help Desk Support - Tier 1
Express Oil Change & Tire Engineers
Birmingham, AL🇺🇸On-site3 months agoTechnology - CS
Desktop Support Technician
NewCynet Systems
Houston, TX🇺🇸Hybrid23 hours agoEncryptionSOC 2Agile+1Technology - US
Jr Helpdesk Specialist with Security Clearance
NewUSmax Corporation
Saint Louis, MO🇺🇸Hybrid23 hours agoTechnology - US
Jr Helpdesk Specialist with Security Clearance
NewUSmax Corporation
Springfield, VA🇺🇸On-site23 hours agoTechnology