Business Analyst - Security/Governance Analyst

The Workforce Collaboration Services team is part of College Board's Workforce Technology Experience organization. We support the tools, platforms, and technology experience that our internal workforce relies on every day — from collaboration and productivity tools to endpoint strategy and technology operations. We partner closely with Security, Governance and other Technology teams to ensure the solutions we deliver are secure, well-managed, and positioned to support the organization's evolving needs, including a growing focus on AI-enabled tools and modern, cloud-based ways of working. 

About the Opportunity 

We are seeking a Business Analyst with expertise working in complex, multi-platform environments to assess data classification and usage across business groups org-wide, identify the most critical systems, and develop business recommendations to support College Board's evolving secure data storage, access and use strategy. This includes evaluating the full range of viable solutions — such as VDI (Virtual Desktop Infrastructure), enhanced access controls, or other secure data management approaches — and recommending the option(s) best suited to each use case. 

This individual will partner with stakeholders across the organization to understand how different groups use College Board systems, where data currently lives, and what risks that creates. They will translate that analysis into clear, actionable recommendations — including a supporting business case — that inform how CB reduces reliance on physical device storage and which solution(s) best address the associated risks for each business group. 

In this role, you will: 

·        Partner with business groups org-wide to inventory the systems, tools, and data usage patterns tied to physical device storage 

·        Assess and classify data sensitivity across groups, systems, and workflows 

·        Identify the most critical systems and highest-risk data storage practices that should be prioritized for migration to VDI 

·        Document current-state and proposed future-state data storage and usage models 

·        Develop recommendations and a supporting business case for VDI migration, including risk, cost, and adoption considerations 

·        Collaborate with Security, Technology and Business teams to validate findings and align recommendations with CB data policies 

·        Facilitate stakeholder interviews, workshops, and requirements sessions across departments 

·        Present findings and recommendations to technology leadership and stakeholders 

·        Support development of a migration roadmap and related change management considerations 

·        Analyze and document data and process flow across systems, servers, networks, and endpoints to support risk assessment and migration planning 

·        Evaluate and help design privileged access management (PAM) processes and frameworks as part of broader data security recommendations 

·        Support development of auditing and compliance review processes related to data usage, access controls, and end-to-end data security 

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About You 

·        Bachelor's degree in Information Systems, Business Administration, or a related field 

·        Minimum 5–7 years of professional experience as a Business Analyst, including experience with data governance, data classification/sensitivity assessments, or IT infrastructure/endpoint-relate d initiatives 

·        Experience analyzing systems usage and data flows across multiple business units or departments 

·        Familiarity with VDI concepts and platforms (e.g., Citrix, VMware Horizon, Azure Virtual Desktop), or a demonstrated ability to learn new technical domains quickly 

·        Strong skills in stakeholder interviews, requirements gathering, and translating findings into clear, actionable recommendations 

·        Experience developing use cases, cost-benefit analyses, and executive-ready documentation 

·        Excellent written and verbal communication skills, with the ability to bridge business and technical audiences 

·        Strong organizational skills and the ability to manage multiple stakeholder groups and priorities in a fast-paced environment 

Nice to have: 

·        Familiarity with data classification frameworks and security/compliance standards (e.g., NIST, ISO 27001) 

·        Experience with endpoint management, IT asset management, or physical device inventory tools 

·        Prior consulting or contract-based Business Analyst experience 

·        Familiarity with higher-education or nonprofit technology environments 

All roles at College Board require: 

·        A passion for expanding educational and career opportunities and mission-driven work 

·        Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and comfort with learning and applying new digital tools independently and proactively 

·        Clear and concise communication skills, written and verbal 

·        A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input 

·        A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking 

·        A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success