Account Manager / Producer - Creator & Social Media Campaigns

Creator Marketing Campaign Delivery Production Client Success

Love bringing creative ideas to life?

Are you the kind of person who enjoys being right in the middle of campaign delivery, coordinating shoots, keeping projects moving and making sure brilliant work gets out the door?

If you're looking for a varied agency role where creativity, collaboration and exciting campaigns are part of everyday life, we'd love to hear from you .

TSA is one of the UK's fastest-growing creator and social media agencies, partnering with brands including Jack Daniel's, De'Longhi, Kenwood and E.ON Next to deliver engaging creator-led campaigns that audiences genuinely connect with.

We're looking for an organised, proactive Account Manager / Producer to join our friendly, passionate and collaborative team. You'll play a key role in bringing exciting creator campaigns to life while working alongside talented people who genuinely enjoy what they do and support one another every step of the way.

The Role at a Glance:

Account Manager / Producer
London (Hybrid - Tuesday to Thursday in the office)
£30,000 - £40,000 DOE
Full Time - Permanent

Company: TSA - Fast-Growing Creator & Social Media Agency
Clients: Jack Daniel's, De'Longhi, Kenwood, E.ON Next & Other Leading Consumer Brands

Culture: Collaborative Creative Fast-Paced Social Team First
Your Background / Skills: Client Services, Account Management, Campaign Production, Social Media, Creator Marketing, Project Coordination, Campaign Delivery

Welcome to TSA

Founded in 2020 and now part of the globally recognised Five by Five agency group, TSA has grown rapidly from a small team into one of the UK's most exciting creator and social media agencies.

Working with some of the world's best-known consumer brands, we create social-first campaigns that connect audiences with creators through authentic storytelling, brilliant execution and strong client partnerships.

As we continue to grow, we're looking for someone who enjoys bringing structure to creativity while helping shape an agency culture built on collaboration, ambition and getting stuck in.

Where You'll Make an Impact

This is a unique hybrid role combining Client Services and Production. You'll act as the day-to-day contact for your clients while taking ownership of the operational delivery of creator, social and activation campaigns from initial briefing through to successful execution.

We re looking for a creative Producer, someone who loves bringing campaigns to life, coordinating the moving parts, supporting content shoots and ensuring every project is delivered seamlessly for both clients and internal teams.

You'll manage a portfolio of client accounts while coordinating creator, social media and brand activation campaigns from briefing through to delivery. Working closely with clients, creators, content teams and production partners, you'll ensure every campaign is delivered on time, on budget and to an exceptional standard.

Working alongside our creative and social teams, you'll keep projects moving, build trusted client relationships and play an important role in supporting account growth through excellent delivery and commercial thinking.

What You'll Be Doing:

• Acting as the day-to-day client contact, building trusted long-term relationships
• Managing creator, social media and brand activation campaigns from briefing through to delivery and financial reconciliation
• Coordinating internal teams, creators, production schedules and campaign logistics
• Supporting and attending content shoots and campaign activations where required
• Managing project trackers, timelines and delivery schedules across multiple campaigns
• Producing campaign reports, case studies and performance insights using organic and paid social metrics
• Supporting client presentations, campaign recommendations and contract reviews
• Monitoring competitor activity, creator trends and platform developments
• Working closely with the Senior Project Manager and Client Service team to improve operational processes, delivery standards and resource planning
• Helping identify opportunities to strengthen client relationships and support account growth

About You

You'll probably already be working within a social media, creator or creative agency and enjoy the pace, variety and excitement that agency life brings.

You're naturally organised, highly proactive and happiest when you're right in the middle of bringing creative ideas to life.

We'd also love to hear from candidates from fast-paced creative agencies where campaign delivery, collaboration and client management are at the heart of your role.

You'll likely bring:

• Experience managing client accounts or delivering campaigns within an agency environment
• Strong organisational and project coordination skills
• Experience supporting creative productions or campaign shoots
• Excellent communication and relationship-building skills
• Confidence managing multiple projects simultaneously
• Strong attention to detail and financial administration skills
• Experience analysing campaign performance and presenting actionable insights to clients
• Commercial awareness with the ability to identify opportunities to support account growth
• Passion for social media, creators and digital marketing
• A collaborative attitude with a willingness to roll up your sleeves and help wherever needed

Why Join TSA?

• Join one of the UK's fastest-growing creator and social media agencies
• Work with globally recognised brands including Jack Daniel's, De'Longhi, Kenwood and E.ON Next
• Be part of a close-knit team where everyone contributes and supports one another
• Hybrid working with collaborative office days Tuesday to Thursday
• 25 days holiday plus bank holidays, with the option to buy more
• Private Healthcare & Health Cash Plan
• Enhanced Pension Scheme
• Life & Personal Accident Insurance
• Professional Development Opportunities
• Discounted Shopping & Gym Memberships
• Interest-Free Lifestyle & Commuter Loans
• Free Office Snacks
• Team Socials and yes, a free bar!

Show Us Your Work

We're looking for proven experience, not just a great CV.

As part of your application, we'd love you to include links to any social media accounts, campaigns, creator collaborations or content you've been directly involved in (where confidentiality allows).

Whether that's Instagram, TikTok, LinkedIn, YouTube, campaign case studies, a portfolio or examples of work you're particularly proud of, we'd love to see the impact you've made.

Please also tell us what your role was in each project so we can better understand your contribution.

Want to get a feel for life at TSA?

Check out our Instagram and Tiktok channels for behind-the-scenes content, campaign shoots and a glimpse into the team and culture that make TSA such a great place to work.

If you're looking for a role where you'll help bring exciting campaigns to life, work with brilliant brands and talented creators, and grow your career within one of the UK's most exciting social media agencies, we'd love to hear from you.

Your Experience / Background / Previous Roles May Include:

Account Manager, Producer, Client Services Executive, Client Services Manager, Campaign Manager, Social Media Account Manager, Influencer Marketing Executive, Creative Producer, Production Coordinator, Campaign Producer, Account Executive.

Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.