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Business Architect Sr - Contractor

System OnePittsburgh, PA🇺🇸United StatesPosted 14 Jul 2026

Quick Overview

Work Type
On Site
Level
Mid Senior

Job Description

Position Title:  ServiceNow  Employee Crew Architect
Position Location: Cleveland, OH; Pittsburgh, PA; Birmingham, AL; Dallas,TX; Phoenix, AZ  hybrid 3 days onsite


Job Duration: 1 Year

Summary:
The main function is to plan, organize and develop business architecture to maximize performance.
 
 Roles and Responsibilities:
ServiceNow Employee Experience Crew Architect
ServiceNow Architects are hands on designing business architecture, delivering technical roadmaps, application blueprints, data models and system overlays for business processes, decomposing business requirements against technical standards, current technical gaps and possible application modules needed, conducting risk assessments, governance processes and issue resolution in business architecture. We expect our architects to have deep knowledge in ServiceNow applications, out-of-the-box configurations, business rules, and data tables, impacts of plugin and store app installations, and technical leadership for integration, testing, and operations of their assigned platform workstream (e.g. Employee Experience).

Overall design of the modules in ServiceNow, how they interact with each other, how the configuration will need to be set up.
Will direct and guide work of developers

Technical Skills:
ServiceNow
Service Catalog
Employee Center Pro
Virtual Agent
HRSD (Human Resources Service Design)
Service Operations Workspace (SOW)
Interactions
Walk-Up Technology

Flex Skills:
API Integrations Knowledge

Education/Experience:
• Bachelors Degree in technology, finance, business or equivalent.
• Minimum 7 years of experience is required


Please apply to the job posting if you are interested and have the required  experience to .
 
#LI- RG1
#M1


 

Ref: #404-IT Pittsburgh

Skills

Phoenix
ServiceNow

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