Quick Overview
Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
Sydney, Sydney, Australia
Continuous ImprovementServiceNow
Job Description
Optus Enterprise is seeking an Incident and SLA Governance Manager to guide service performance across enterprise and government clients. You will govern ITIL-aligned processes, drive platform integration with ServiceNow, and lead the lifecycle of incidents and SLAs with internal teams and vendors.
You will translate data into insights, champion continuous improvement, and collaborate with delivery and governance teams to maintain high service standards.
Similar jobs
- BE
Deployment Lead
NewBuilt Environment Optimisation Pty Ltd
Melbourne, Victoria🇦🇺Hybrid12 hours agoCustomer SuccessHVACLLM+2 - SC
Desktop Services Analyst
NewSpotlight Careers
Melbourne🇦🇺Hybrid12 hours agoActive DirectoryMicrosoft OfficeiOS+1 - AM
IT Trainee
NewATSICHS MOBnet Pathways
Brisbane, Queensland🇦🇺A$46.4k/yrHybrid15 hours agoTechnical Support - SM
Senior Application Advisor
NewSime Motors
Brisbane, Queensland🇦🇺Hybrid15 hours agoFleet ManagementHeavy EquipmentProcess Improvement+2 - RW
Head of Renewable Development, Australia
NewRWE
Melbourne, Victoria🇦🇺Hybrid15 hours ago - ZO
Senior IBM IIB/ACE Integration Lead
NewZoho
Sydney🇦🇺Hybrid15 hours agoCompliance
